My Nonprofit Reviews
Review for Best Friends Animal Society, Kanab, UT, USA
Best Friends has lost it's way ever since it announced the No Kill by 2025 initiative. They no longer care about the sanctuary animals, it's all about the numbers. They move sick and behaviorally challenged dogs and cats from Houston, LA, and other areas of the country to the sanctuary so the numbers look better in those cities. They do not have adequate staffing at the sanctuary to take care of resident dogs and cats. let alone these additional challenging imports. But the worst thing I see is the terrible way they treat their caregivers. These are the people who are responsible for daily care of the animals. They have been short staffed for the past several years in dogs and cats. Training is non-existent. They do not acknowledge the dedication and love most of the caregivers have for their wards or rely on their knowledge of the individual animals when it comes to illness or behavioral issues. They use volunteers to fill in instead of filling hired positions. Stress level of caregivers and local volunteers is terrible. It affects the quality of care and the health of the dogs and cats. The line out the door is constant and is accepted as the way things are. Nothing is really done to address why. Lower management are promoted based on their relationships to upper management and the founders, not on experience and knowledge. I no longer support Best Friends financially because of what I have seen at the sanctuary. My heart bleeds for the animals there. It's very sad that volunteers who only come there occasionally have no idea what really goes on behind the scenes.