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Review for Kanawha-Charleston Humane Association Inc, Charleston, WV, USA

Rating: 1 stars  

I adopted a cat from them a few months ago that they labeled “special needs” and had been there for months. They claimed she had “bilateral patellar luxation” and would not be able to leave the shelter without getting a surgery they had priced at about 5 grand. I fell in love with her and seeing her there broke my heart so I agreed I would pay for the surgery and took her home. She had been reliant on narcotic medicine for months because the vet said her pain was too severe to manage any other way. Right after bringing her home, I noticed she was wheezing and had a horrible ear infection. KCHA’s policy is that you can bring your animal in within 14 days for medical treatment if there’s an issue. I brought her in and was sent home with anti itch cream for her ears and was assured it was not an ear infection and that they could not hear her wheezing. I took her to my personal veterinarian 2 days later to ask for more information about her surgery and to get her ears and breathing checked out. She had ear mites, a bacterial infection and a yeast infection of the ears, an upper respiratory infection, and was diagnosed with asthma only 4 days after leaving the shelter. None of this was caught by the staff or the veterinarian. They claim every animal is “fully vetted” before being placed for adoption, but I was left paying hundreds and hundreds of dollars to make sure she was healthy aside from the leg issues. After meeting with an orthopedic specialist about her leg issues, he described what had happened to her as “inhumane abuse and neglect.” She had been diagnosed with this condition without even an x-ray to prove her condition to be this specific one, and had been given WAY TOO MUCH medication for her size and condition. After getting the x-rays and MRI, she does have a form of this condition but it is so minor that she does not take any medication whatever. She was prescribed medication to deal with the symptoms of getting weened off of narcotic drugs she had been on for months, and said that once the drugs were out of her system, all she would need is to move around some more and use the legs and she would be absolutely fine until she was at least 10, (she is only 2) and could be re-evaluated then. Today, I’ve had her for a little over 6 months and she is an entirely different cat. She runs and jumps and has no problems whatsoever. She is lively and happy and isn’t in any pain. After reading about Tank’s story and other ones similar to mine with other cats, I felt compelled to tell hers too. I know for a fact they need a new veterinary team, and possibly new management and workers to make the shelter a safe place to be for animals that need help. What they’re doing to animals isn’t humane and my heart goes out to all of the animals that have to be seen by this vet and have to be taken care of by such careless people. If you are going to adopt or have adopted from KCHA, I STRONGLY encourage you to get them seen by another veterinarian IMMEDIATELY and to not trust their opinion on the health of your animal.

Role:  General Member of the Public