My Nonprofit Reviews
Review for Patient Advocate Foundation, Inc., Hampton, VA, USA
Patient Advocate Foundation answered the phone when we had no idea where to turn for help. We didn't know how to navigate our son’s insurance coverage and he was in urgent need of a very specialized surgery that was only performed at a facility out of state. Our case manager stepped in and walked us through each claim and let us know all of our options. He then made many phone calls on our behalf to hospitals when things were billed incorrectly, resulting in a huge savings for our family. It was really nice to have an advocate in our corner!