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Review for Palante Harlem Inc, New York, NY, USA

Rating: 5 stars  

My name is Walkiria Colon and I live at 1600 Nelson hdfc. Last year around September 2018 my life change when the city of new York thru the TPT PROGRAM took over my building by just posting a piece of paper on the door of the building stating that from now on Neighborhood Restore was the new owner. I was shocked and confused as to how I could quickly turn from being an owner to becoming a tenant without a meaningful explanation. I had worked as many as three jobs at the same time to purchase my place years ago as a shelter and nest egg for myself and my son, and now that foundation had disappeared. I am a medical technician and well educated but this turn of events was unfamiliar and the system was new, so after reaching out to people in the community, somebody mentioned an organization helps people faced with this type of adversity. The people in my building were so desperate that we simply showed up at PALANTE HARLEM and from that moment our life changed when the people of PALANTE welcomed us and our problem. Elsia Vasquez took the time to ask about the problem and immediately connected and understood the challenge we faced. From that moment we met, something inside me told me she's going to help us, and OMG it was a blessing. I remember when we first arrived at PALANTE Harlem around 12pm, and after 9 hours of work, Elsia and her team were in action making phone calls and opening her network to help us give us the tools we needed. All the vibrant passion of the people in the PALANTE organization gave me hope and strength, and more important, it reinstated my faith that there are people who care about people's problems and difficult situations and willing to act in a professional and compassionate way. After that day I learn that I'm not alone. Thank you PALANTE Harlem for be there and helping us with our cause. You are the voice for many that don’t have the ability but are deeply in need. Thank you for all the effort and dedication in everything you do. There are no words to express the feeling of knowing that you have people like Elsia Vasquez and her team who is there for you and make sure that justice is delivered.

Role:  Client Served