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lhollinger

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1 reviews

Review for Childrens Health Council Inc, Palo Alto, CA, USA

Rating: 1 stars  

CHC fell way short of expectations. it was very obvious that the psychologist I was assigned for the parent intake was more concerned about her billable time with me than really trying to help. This was evident as she continued to look at her watch, tell me unrelated stories about other patients and spent more time talking to me about billing and costs than listening or talking about the concerns I have about my son. After an hour and 15 minutes with her, I was escorted to the person to help coordinate the schedule for a treatment plan. She, too, began by telling me all of the charges I would be incurring. Before even setting an appointment she asked for my deposit. I walked away with the feeling that CHC may be non profit, but they are very concerned about the "bottom line" and ensuring they charge the maximum. I have canceled the treatment options for my son and will look elsewhere for assistance.

Role:  General Member of the Public