My Nonprofit Reviews

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Review for Project Homeless Connect, San Francisco, CA, USA

Rating: 4 stars  

Project Homeless Connect is a valuable resource for the marginalized homeless population in San Francisco. It is a good model for a small town fallen victim to the recent budget cuts, but I would rather have a clinic with regular hours that provided a one roof service than a colossal event every 2 months. Although something is better than nothing, there were too many people, wanting the same services at the same time. For example, I had a client that wanted his teeth pulled, but my client could not get the service because no more vouchers were available It was problematic to my client, because he was in the middle of the line, rather than the front. My client was unable to spend the night in front of the auditorium, and by the time he was able to check in, the vouchers were all gone. I think they were all gone within two hours. A regular clinic would be much more effective, because the clinic would not get a big rush of hundreds or thousands of people wanting help. Instead the client turn would be more spread out and wouldn't be so frantic or such a long wait. But that would only be possible if the city and governments' budgets would be more generous. Another problem that surfaced was the lack of housing opportunities. There was an informational booth, but the clients who had previous services from the last Project Homeless Connect relayed tat the information was insufficient. The clients felt that they can get brochures anywhere and what they really needed was a concrete place to stay. My clients expressed that they did not want another piece of paper or someone telling them what they already knew or had already gotten from another shelter. As a volunteer, I wanted to know more about the services as well, not just the names. For instance, there was a bus ticket home opportunity, which I would have liked to know more about. None of my clients wanted it, and some expressed a deep aversion to it. I would probably feel more comfortable with the knowledge about the assistance each of the stations provides, so I could help the clients with prioritizing or directing them where they should go. Overall my experience at Project Homeless Connect was great. I felt good doing something for the homeless population and I am glad I got the opportunity to be a part of the team. I also think that it is really important and effective to have resources under one roof, especially if the target population does not have money or has trouble getting around the city. I hope to volunteer more for Project Homeless Connect and, in two and half years, I hope to volunteer my services as a new grad nurse! Sincerely, Chandler Bing

I've personally experienced the results of this organization in...

the faces of the individuals that were being helped

If I had to make changes to this organization, I would...

Try to extend it into a chain of clinics all over the Bay Area.

What I've enjoyed the most about my experience with this nonprofit is...

the feeling of doing something that really makes an impact

The kinds of staff and volunteers that I met were...

people that were really happy and proud to be there

If this organization had 10 million bucks, it could...

serve as a model and reach out past SF, to other cities across the nation, and maybe even branch out to other nations.

Ways to make it better...

I knew more about each particular service

In my opinion, the biggest challenges facing this organization are...

the ignorance of others in the community who would rather not see the disparities around them, and who would try to shut down events like Project Homeless Connect because of various fears and prejudice.

One thing I'd also say is that...

I believe it is our civic and moral duty to help those who are not as lucky in life as we are.

When was your last experience with this nonprofit?


Role:  Volunteer & Client registration.