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Review for National Aquarium Inc, Baltimore, MD, USA

Rating: 5 stars  

National Aquarium has changed. Staff not engaging as in the past, moral seems to be low, not clean as we have seen as aquarium members. No dolphin show but dolphins in a theater that needs TLC, hope their health is good with dirty, decaying, algae filled pools. Video screens do not function, no LED, poor guest experience. Shame to see with the $160+ for membership, last year for us.

Role:  General Member of the Public
Aquarium501 (Nonprofit Staff) wrote:

I’m disheartened to hear you found your visit to be lacking. We aim to keep our facility in top shape, updating our exhibits and building often. With 20,000 animals of 800 species and daily immersive experiences like animal encounters and expert talks, we truly aim to provide an educational and inspiring visit for every guest. We are also currently working on the creation of a new seaside sanctuary home for our colony of dolphins, transitioning them to an area in Florida or the Caribbean. In preparation for their new sanctuary home, we’ve added a new addition to our dolphin exhibit—algae. Algae is a natural part of healthy ecosystems and allowing it to grow in Dolphin Discovery provides a more naturalistic environment and enrichment for the animals, helping them to prepare for their relocation. You can visit sanctuary.aqua.org for more information on this project. I welcome your additional feedback @social@aqua.org. Thank you again.