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Review for Lap Dog Rescue of New Mexico, Tijeras, NM, USA

Rating: 1 stars  

I was interested in adopting a pet for my husband. He is a truck driver and could use a companion while working away from home. I filled out their request form and within 24 hours got a NO response. It had two sentences, "The foster mom does not feel that the dog would fit this lifestyle. He needs a yard, a companion and training."

I have adopted dogs from other organizations. I was always contacted with more questions, this allowed them to find the best dog for me and allowed me to react to their concerns. This organization just told me that the dog I had put on the application would not fit. They did not offer substitutions.

I did write back, stating the both my husband and I would exercise the dog 2 hours a day with walks and play, we had both trained dogs in the past for search and rescue and would have no problems teaching this dog and as for a friend, well meet and greets would be all he got.

Never once did they offer alternative dogs. If you don't have a traditional family with a yard. Don't bother applying.

If I had to make changes to this organization, I would...

I would find a better Director that would serve the customer and not serve their interest.

Role:  Client Served