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Review for Northwest Family Services, Portland, OR, USA

Rating: 5 stars  

Heather, a mother of five children, was initially referred to Yina, a Family Resource Coordinator for Northwest Family Services, a local church. Heather was in immediate need of several resources, she needed a lot of support. The mother was going through financial instability and was at a high risk of losing her home. She assistance to apply for health insurance for her oldest son, help connecting to a mental health provider for her seven-year-old daughter, transportation, food resources, GED classes, parenting and adult education. Yina was there to help there to help navigate complex systems with a highly traumatized family.

The family was successfully connected with resources. The Mom was able to successfully move into a more comfortable home, was connected to mental health services, was informed of GED classes and the registration process, local food pantries, parenting classes and got to apply on health insurance for her son. From chaos to stability, the family is now in a stable and supportive home.

Role:  Professional with expertise in this field