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Review for Lupus Foundation of America, Inc., Washington, DC, USA

Rating: 1 stars  

Made reservations for pick up two weeks in advance. Confirmed their call back. Spent time to gather nice items to donate. 7 am, paid someone to put 7 heavy boxes out front, clearly for driver to see. 7:15 pm box still there. Called foundation. They said my property was missed and would send a truck another 5 days later. I told them forget it. I had to transfer items to the car while dealing with an injury in the dark. Told them to remove my name from their list and to never, ever call me again. Too many other foundations to choose from that will follow through. Done with them. Quite inefficient. They need to have a validation from their drivers that items were picked up.

Role:  Donor