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Review for National Wildlife Federation, Reston, VA, USA

Rating: 2 stars  

I donated/purchased to have my backyard habitat certified. The process from the beginning was very unprofessional. The website said it was an unsecured site. Why???? My credit card was charged immediately. Then the wait was on. No confirmation e-mail. No tracking number. Calls with long wait times. They had my correct e-mail. I could not sign into their web site after my purchase, said it was not recognized. Then I received a paper certificate telling me to purchase the Wildlife Habitat yard sign. That was what they charged my card for the day I purchased it. Called again to clear things up, now waiting for the sign. Very dissappointed with the whole process.

Role:  Donor