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Review for In Our Hands Rescue, Bronx, NY, USA

Rating: 1 stars  

My girlfriend and I adopted a 5 year-old dog at an event on 4/1. Jennifer helped us with the logistics and was VERY clear that the dog had had puppies and needed to be spade. Long story short, we pick up the dog from the OR today and we're told that the dog had been spade previously and they had anesthetized the dog and made the incision before they realized this.

Absolutely unbelievable to me. Jennifer - next time try this phrase: "we are not sure whether or not this dog has been spade, you will need to check with your local vet". See how that is a bit different then saying - "Here's the number to call to set up the appointment to get her spade"? Okay, good.

Never again with these idiots. Don't even take the risk, the ASPCA or any other legitimate adoption group will handle medical needs of the pet before releasing them. The dog is amazing, it is sad that she had to be put through this situation because of the stupidity of their staff.

Role:  Client Served