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Review for Palante Harlem Inc, New York, NY, USA

Rating: 5 stars  

My name is Michaela and I am a single mother of two. My queen is 3 and my king is 1. I moved to the Bronx from Poughkeepsie, NY with my Children's father in February of 2016. It was a domestic violence situation so in June of 2016 I decided to pack up my kids and go into shelter. Two months of being in shelter, I found a job and I was receiving public assistance. I also obtained my housing vouchers and immediately started to search for an apartment without the help of CCS. I found an apartment and went to view it. I was told that all the renovations that needed to be done would be done and the apartment will be inspected. I trusted my worker and DHS to ensure that the apartment was inspected and approved. I was told by my worker that the inspection was completed and the apartment was approved. Then, because it was very cold and I have small babies, the housing specialist at the shelter I was in offered to get the keys to my apartment from the broker and bring them to me at the shelter. He did that, and I immediately left assuming I was on my way to my beautiful home on Christmas Eve. First, the key I was given wasn't even the key to my apartment. Then, when I walked through the unlocked door, I broke down in tears. My apartment looked like a construction site. Old appliances in the kitchen with my new ones, chipping paint, holes in my hollow floors, tools everywhere, nails everywhere, old chairs, no mirror in my bathroom, not even a shower rod! No window gaurds, cords and wires everywhere and the list goes on. I was scared to furnish the place. I called my dad hysterical and he connected me with Palante Harlem. I have never felt so empowered in my entire life. They have been guiding me every step of the way to help me fight this fight that people like me don't usually win. They even talked me into involving the media and speaking out on pix11. Because I honestly felt like nobody would listen. I mean, who am I? But Palante Harlem has changed my whole attitude about fighting for my rights. As a person and a tenant. My situation has continued to improve ever since I was introduced to Palante and every time I speak to them I thank them. I don't think I could ever thank them enough. Because of Palante I feel like I can fight any battle if I just use my resources and say something. To anyone out there that may be in a similar situation, and you are prepared to fight the necessary fight, call Palante Harlem and they will definitely point you in the right direction. I don't thank the mayor, I don't thank the city, I THANK PALANTE

Role:  Client Served