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Computer1

169 profile views
1 reviews

Review for 2-1-1 Northeast Michigan, Midland, MI, USA

Rating: 1 stars  

I thought that 211 was supposed to help people. I called 211 for help and they connected me with a food pantry. When the food pantry called me she was first of all very rude to me and furthermore treated me like a child. She asked me all kinds of questions about me and my family and even scoffed at some of my answers and then basically denied me saying i needed further proof that i needed help. She didn't even say goodbye, just hung up. I felt very insulted and destitute. I was completely embarrassed. I will search elsewhere and NEVER call 211 again for "HELP"

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2016

Role:  Client Served