My Nonprofit Reviews

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4 reviews

Review for Grand Canyon River Runners Association Inc, Flagstaff, AZ, USA

Rating: 5 stars  

My husband was selected to go on the annual GCRRA trip this year. He had a tough time after leaving the USMC. He had recently hit rock bottom and I was honestly nervous about him leaving to go. I am so glad that he did. This 12 day journey was life changing for him. Not only did they save his life, they saved my family. I will be forever indebted to this association.

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How do you feel you were treated by this organization?

Very Well

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Role:  Client Served

Review for Semper Fi & America's Fund, Oceanside, CA, USA

Rating: 5 stars  

By far the best organization I have ever dealt with. We were helped while my husband was enlisted and then a year or so after he got out. I was able to keep my case manager even though we lived across the country. They have gone above and beyond to help us. Between sending non narcotic healing devices for my husband, money for bills, gas cards, and food cards they also have been my shoulder to cry on when times were hard. I would do anything for this place! They are near and dear to my heart. Absolutely amazing. They also expedite claims so you arent left hanging. BEST PLACE OUT THERE!

Role:  Client Served

Review for Operation Homefront, Inc, San Antonio, TX, USA

Rating: 1 stars  

I contacted this organization for help because my car was being repossessed, which would hinder my family from being able to get my disabled husband back and forth from the VA weekly. I stated very clearly on the application that we did not have car insurance because we could not afford it. After going through the application process I was contacted and interviewed for over 20 mins. The lady then tells me that they cant help because I dont have insurance. She continued to chastise me because our bills are more than our income. I asked if there was anything she could do to help. We have 3 children under 2. She told me they could send money for diapers, baby items, and food. I had to send her another form which I did within 5 mins. She told me on the phone my claim would be processed that day. I expected the card in the mail. 9 days passed and she would not respond to my emails or return my calls. I called Wounded Warrior for help since they referred us there. I was contacted within 10 mins and I was told I never sent the document that I sent multiple times. I sent it a few more times and continued to call her over and over. I finally got a call back. She again chastised me for my financial situation and told me if I ever needed help again I had to provide proof that I submitted another VA claim, showed proof that I reapplied for the caregiver program, do another budget, and sit through financial counseling. She made me feel like I was wrongfully begging for assistance. SHe promised the card would be overnight-ed and she would send me the confirmation email so I would not miss the delivery. I did not receive the confirmation email so I went to stand in line at the food pantry. Low and behold when I got home I had a missed package slip on my door. 10 mins later I got the confirmation email she was supposed to send the day before. She then called me AGAIN to lecture me about our finances. We do not have cable, we do not go out, we do not have more than one vehicle. We pinch and scrape to get by. It took a lot for me to ask for assistance and then to be given the run around then degraded multiple times is appalling. We have 3 small children and my husband is fully disabled. We have been going round and round with the VA for over a year for a just rating. I thought I was calling an organization that would help me not make me feel like garbage when I am already doing everything I can for my family. The card finally arrived so I ran to the store and got the things we needed. I forgot to mention I was told multiple times that the card would be monitored so I better not get anything I was not approved to get or I would never get help again. I get to the cashier and the card did not work. It was activated and I saw the money sitting in the account but I could not use it for another 24 hours. I was already shamed by this organization but then I was also embarrassed at the store. I have worked with other organizations in the past that have gone above and beyond for my family. This place is a disgrace to veterans organizations. I wish wounded warrior did not support this place. I am left feeling disgusted, mistreated, and wronged after my husband has done so much for his country.

Role:  Client Served

Review for Hope for the Warriors, Springfield, VA, USA

Rating: 5 stars  

H4W has helped my family a few times. I really appreciate how they call and check on us on a regular basis. This is one of the best associations out there. I have hit serious ups and downs since we got out of the USMC and they have been with my family every step of the way I have dealt with other larger organizations who do not measure up!

Role:  Client Served