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madbranmom

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1 reviews

Review for Alopecia Areata Support - Bald Girls Do Lunch Inc, Scarborough, NY, USA

Rating: 5 stars  

I was referred to Bald Girls Do Lunch from a blog, as I was researching top products for creating eyebrows, as mine have basically become invisible over the years. I wanted make up products that would allow me to draw the brows on and keep them on. I ordered the brow powder, sealer and brush. Once my order was placed, I received an email asking questions about my hair coloring and skin tone, as there was a brow powder color that did not show up on the order form and may be a better match. After answering and asking a few questions it was determined that Dark Blonde would most likely be a better choice so my order color was changed. Thea, at Bald Girls Do Lunch, and I exchanged a few emails, and I felt like I had just made a new friend. She truly provided the absolute best Customer Service I have experienced probably ever in my life (and I am no spring chicken). Thea seemed to actually care about my satisfaction with the products and that I received the right products for me. I have since reordered and again, Thea, the true definition of Customer Service, sent me a personal email, thanking me for reordering from Bald Girls Do Lunch. I will continue to order, which supports medical hair loss issues. Here's to you, Thea, you are the best, Thank you again.

Role:  General Member of the Public
thea3 (Nonprofit Staff) wrote:

Thank you madgranmom for sharing your experience with our BGBrows.com alopecia makeup shop. Any time we can add a human touch, we're delighted to make alopecia that much easier to manage.