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Review for Book Industry Charitable Foundation, Ann Arbor, MI, USA

Rating: 5 stars  

I'd already had a rough year financially when my stepmother's health declined rapidly after a long illness and then she died. I haven't worked long enough as a full-time bookseller to earn paid time off. I was able to miss work and show up for my father without losing my apartment or getting behind on my utilities thanks to BINC. It was a huge relief for him to have me with him and my stepmother's family as he sorted through the inevitable details after a death. That time with my family was invaluable to all of us and I will forever be grateful to BINC for taking away the financial sting at such a difficult time. Pamela, the director, responded to my emails right away and was patient and helpful throughout the process. She was also extraordinarily kind, which is something that anyone who is grieving will know how appreciated that generosity is.

Role:  Client Served