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Review for Operation First Response, Culpeper, VA, USA

Rating: 1 stars  

VA Caregiver and Disabled Combat Veteran rate this "non-profit" as ZERO stars, and one of the worst alleged veteran help organizations. They have stated that they have and retain literally NO funds to assist Veterans, since February of this year, however feel free to spend their purported "zero dollars" on things like advertising, events costs, and employees outlandish salaries; just like Wounded Warrior Project. They're Fiancial Reports dictate these very facts. They're real name should be Operation NO Response. Highlighting their money-hungry agenda, you are only prompted to leave a message when choosing option 1, to Donate $$ to their fraudulent organization.

Role:  General Member of the Public

It saddens us to receive such a negative review, we know that we will not be able to make everyone happy all of the time however a Veteran that has been served by us in the past stating such incorrect information is even more disappointing. In response to our financials we encourage every donor to thoroughly check out an organization before giving their hard earned dollars. You can view all of our financials at our website, where they are clearly displayed. You will find that we do not have outlandish salaries, we do not even have a marketing budget, we are blessed that most of the costs of our events are donated and we have an amazing team of volunteers. Our phone line is only a voicemail service due to the fact that we have 3 full time staff and serve all branches nation-wide. We are bombarded with calls and extremely busy as a direct service organization. To ensure that no call falls through the cracks we receive them as voicemails and we return those calls within 24 hours but more often within a couple hours of receiving the message. The first part of our voicemail message is to our Veterans, family members or Case Workers with instructions to begin the process by filling out the online application. There are also several other options with voicemail boxes to leave a message such as donations, volunteering, media and corporate. We are small and receive so many requests that there are times throughout the year that we are unable to assist or are unable to revisit a case. However even if we cannot help we make contact with the Veteran or family member and explain our situation and offer other resources. Operation First Response brought in $1,145,081 in 2014 of that 1.5% went to general operating costs and 1% went to fundraising.