My Nonprofit Reviews
Review for United Way Bay Area, San Francisco, CA, USA
United Way of the Bay Area is a bloated bureaucracy of overpaid staff whose impact has declined over the past 20 years. I would strongly encourage the public to donate directly to the charity of their choice. United Way takes administrative charges from each donation then the charity also deducts a portion of the donation for administrative charges. Although United is masterful at Manipulating figures to understate their overhead, the combined impact of the United Way administrative costs and the administrative cost of the charity reduces donations as much as 40%.
If I had to make changes to this organization, I would...
Reduce paid staff and salaries
The kinds of staff and volunteers that I met were...
Ways to make it better...
I did not come to the conclusion that the organization was superfluous.
In my opinion, the biggest challenges facing this organization are...
Convincing people of its effectiveness
When was your last experience with this nonprofit?
I encourage you to read our most recent annual report to better understand United Way's programs and impact: http://tinyurl.com/3gfrfhy. Based on our most recent audit (Fiscal Year ending June 30, 2010), our overhead is 19.65% - well within the Better Business Bureau guidelines of 35%. We keep our expenses low through a commitment to organizational efficiency, a high level of volunteer participation, in-kind services provided by our partners, and responsible investments. Our overhead expense supports United Way’s fundraising and volunteer programs, and enables us to distribute donor contributions to more than 2,200 nonprofit agencies throughout the Bay Area and United States.