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KL2015

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1 reviews

Review for Alpha K9 Service Program, Sacramento, CA, USA

Rating: 1 stars  

Alpha K9 is probably the worst service dog company ever. The CEO of the company only trains dogs to the bare minimum requirements for a service dog and is only in the business for the public recognition and money (I doubt this company is "non-profit"). Their customer service is horrible since they take weeks (if that) to respond to an email and they do not take anything into consideration, especially if you have already paid for the service dog. I have notified the staff many times about my dog's behavior condition (the company procured him from an animal shelter) and that I needed their help to correct his behavior, since they gave me free training for my dog for the rest of my dog's life, but all I get from a response by the staff is 'There is no specific behavior standard a service dog should act in public' and as well as "smarta**" remarks. I regret that I have gone through this so called "company". Don't get a service dog from them!

Role:  Client Served