My Nonprofit Reviews

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1 reviews

Review for Covenant House, New York, NY, USA

Rating: 2 stars  

I think it is important for donors to know that, although this charity is extremely valuable, they will be put on a mailing list, not only for this organization, but countless others, as a result of the donation. Writing to request removal from these lists is not helpful. You must make a phone call to Covenant House making that specific request.
I wish I had been given the ability to opt out at the time of my donation.
My mailbox fills with envelops from Covenant House with unused return postage on it. What a poor use of funds - when I suspect not only mine, but many other donations are initially made online.
My rating of 2 stars in no way intended to reflect my opinion of the quality of service provided to the agency's target group. It is my hope that seeing the lower score, my concerns will be addressed.

Role:  Donor