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Koka3555

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1 reviews

Review for Wheel To Walk Foundation, Portland, OR, USA

Rating: 5 stars  

My 8 year old Granddaughter was recently blessed with a brand new power wheelchair. We went through the process and jumped through the hoops to obtain our chair, doing what was asked along the way. When it finally came time for our representative to take all of her measurements and present the package for approval, she told me at that time - "they are not going to approve the lift portion of our order - I have never seen that approved" She suggested I contact Wheel to Walk to see if they would fund that small portion of our overall order. I looked them up online and saw a contact email address. I wanted to be certain that they would be willing to fund just a small portion of our order. Jill responded - yes, that was definitely something they would be willing to do. I had our application filled out and gathered what I needed to submit our application once the denial for the lift was actually reality. I had some questions for Jill because I wanted to be sure to submit what was needed in the correct manner the first time around. She even took the time to look at what I had to show them as the denial on the chair. She was kind and professional and told me to state that she said for me to submit what I had. I felt very encouraged by our contact. In what seemed like no time at all I was contacted and received the final word through our medical equipment specialist. We were finally ready to actually place our order!!! Thank you so much to the Wheel to Walk Foundation for providing an important addition to our power wheelchair package! It allows her access to the counters in the kitchen, the cupboards, the freezer compartment and anything else that would be beyond her ability to reach without this wonderful addition to her Chair! Katie O'Kelley & Chloe Aikman`

Role:  Client Served