My Nonprofit Reviews
Review for A Forever-Home Rescue Foundation, Inc., Chantilly, VA, USA
My family applied to adopt a pair of bonded shorkies, completed the paperwork, and participated in the interview. The interviewer enthusiastically told us everything looked good and that we'd next go through a home inspection, and then we'd adopt the dog the following weekend. Our 9 and 11 year old kids were so excited they couldn't sleep, and we took them to buy dog toys, dog treats, etc. in preparation for our new family members.
Then, completely out of the blue, we received an email that we were not qualified to adopt dogs from A Forever Home. The email was a generic, form letter, with no information explaining the decision. We responded to the rejection email asking for any possible explanation, or better yet, a chance to talk through whatever concerns had been raised. But the only response we got was that our emails were being 'sent to the board for a response', and the board (whoever they are) have refused to respond in any way.
Over the next week we called everyone we had spoken with -- interviewer, foster mom of the dogs, etc -- but they were all shocked and had no idea why we were rejected. We even went to an adoption event in hopes of speaking with someone, anyone, who could help us understand what had happened. However, the adoption event volunteers explained that no one from the leadership of the organization ever attends the adoption events, and the volunteers didn't know any names of the people who make the adoption decisions. They said that the organization is 'compartmentalized', though they had no idea why. The only path forward they could offer was to ... wait for it ... send an email to a "info@aforeverhome" mailbox.
We've sent numerous emails, absolutely begging for information, and the board refuses to respond. Our kids cried for days, and at this point we can only assume that the bureaucrats behind the scenes at this dump don't give a flip. Scanning through the reviews on this site, I found a half dozen other cases just like ours -- random rejections, with consistent refusal to give any explanation, even when the interviewers from their own organization agreed that there was no issue with their applications.
Our experience at 'A Forever Home' brought nothing but dismay. There are a lot of other dog rescue organizations in the Northern VA area. To avoid a broken heart and a huge amount of frustration, donate to and/or apply for dogs at one of the others. We certainly will.