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Review for A Forever-Home Rescue Foundation, Inc., Chantilly, VA, USA

Rating: 1 stars  

At first I thought A Forever Home was a stand up organization. I adopted a puppy I named Toby from them on October 12, 2014 after having an application reviewed, my references check, and my home inspected. I had never seen the puppy standing since he had not received all of his vaccines. When I got him home and put him down I realized he was extremely malnourished and within three days that he was ill and not just adjusting to new food. I took him to the vet by day 4 and he was dewormed and on day 5 received medications for a severe ear infection that he must have had for a very long time and an intestinal infection. By day 5 he started to display neurological problems. I took him back to the vet and she referred me to a neurologist which I took Toby to the following day. He prescribed some additional antibiotics because it appeared the ear infection had ruptured his ear drum and spread to his inner ear. I contacted A Forever Home to express my concern over the lack of care Toby received in his foster home. It appeared by the paperwork that he may have been there between 4 to 6 weeks and had been to a vet - but because of his condition - we questioned if he had actually received the medications listed on the form. I asked several questions the vet requested I ask - such as did he have any reactions to the medications that may have caused them to stop giving it to him, did he have any reactions to his vaccines. He had a brother adopted out through A Forever Home, were they aware of any neurological problems his brother was having. I said that any information they provide could only help us save Toby's life. They NEVER acknowledged or responded to my e-mail. Toby may not have been in their care as long as I thought he had but since they didn't bother to respond to me - I can only assume that he was.

Unfortunately, Toby continued to decline and the vet believes the infection had spread to Toby's brain and changed his medications to stronger antibiotics and steriods which are not normally prescribed to puppies but it was our desperate attempt to save him. Despite all of my vet's efforts - he lost his ability to stand and walk, lost his vision, and we believe was losing his hearing. Since he was not responding to even the super strong medications and he was continuing to deteriorate and was suffering greatly, he was euthanized on October 29, 2014. Despite the fact that he was dying the whole time I had him - he still managed to gain 9 pounds in 14 days.

I am aware that any time you adopt a rescue there are health risks and I am willing to take them. But in my opinion, Toby was neglected while in the foster home of A Forever Home and that neglect led to his suffering and death. The fact that the organization never responded to my e-mail and made no attempt to answer any of our questions to help Toby leads me to believe that they don't care about the animals after they are adopted out. I was not trying to give him back or get a refund - I fell in love with the puppy and I was going to keep him and take care of him. I spent well over $1,000 in medical bills in the two weeks I had him. All I wanted from A Forever Home was information to help Toby and to alert them to a possible problem with one of their foster homes.

Shame on A Forever Home. If you do adopt from them, take your pet to the vet the very next day and don't trust the paperwork they give you.

Role:  Client Served

We at AFH are very sorry for your experience with our organization. It's very difficult to bring a new life into your family, only to have it extinguished so quickly. We hope this doesn't come across as making excuses, that's not how it's meant, but we must rely on our fosters to provide us with information about the condition of our animals. We have checked with Colin/Toby's foster, and they have assured us that they did not notice anything unusual about him during the time he was with them. Unfortunately, that does you no good. While we understand that there's really nothing that we can do to rectify this situation, we will be refunding your adoption fee. It's not much, but we hope that it helps a little. Please accept our sincere apology for the pain this must have caused you. The Board of Directors A Forever Home Rescue Foundation