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1 reviews

Review for Haven Horse Ranch, St. Augustine, FL, USA

Rating: 1 stars  

The owner is terribly rude and lacking in hospitality and good business manners. Staff is wonderful but the owner spoils the bunch...

If I had to make changes to this organization, I would...

Hide owner from clients.

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How much of an impact do you think this organization has?

A little

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Role:  General Member of the Public
Ric L. (Nonprofit Staff) wrote:

We do our best to see that everyone has a great experience here at Haven Horse Ranch, keeping our mission and commitment to children with SPecial Needs first and foremost. Regrettably sometimes we fall short of meeting everyone's expectations and we apologize for that. We will continue to do our best to meet everyones needs and expectations and hope that if or perhaps when we fall short, we will be judged on our total efforts and not just one isolated incident.