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reviewgirl

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1 reviews

Review for Chihuahua Rescue & Transport Inc, Durham, NC, USA

Rating: 1 stars  

CRT is a very unorganized organization. There is no way to contact anyone who works there other than email address--no physical address or phone numbers. I inquired about adopting a specific dog about a week ago and still have not heard back. It really is a shame that their organization is so dysfunctional because they are losing qualified people who are interested in giving these dogs a home. There is no way to access any information about the dogs for adoption other than their name, age, and a few other simple identifiers. When I called the only number listed for the organization, I got a director in Texas and I live in North Carolina. She forwarded my information to my local contact via email but she never got back to me. It is clear that the woman I spoke to was dedicated to her job, but it seemed like CRT might just be very understaffed.

If I had to make changes to this organization, I would...

Make it easier to contact local CRT branches and shorten the time that it takes employees/volunteers to respond to inquiries about the dogs

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Okay

When was your last experience with this nonprofit?

2014

Role:  Client Served