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Jennifer314

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1 reviews

Review for Seed Savers Exchange, Inc., Decorah, IA, USA

Rating: 5 stars  

I ordered seeds from them last spring (2013) and I received them packaged properly but it had been raining here. The envelope was soaked through and my seeds got wet. I dried them out until I was ready to plant. None of them germinated. I sent SSE and email and explained what happened, just so they would be aware that the packaging was NOT waterproof and my seeds had molded from the rain that soaked the envelope. They emailed me back within a couple days stating they were sending me out replacement seeds. I had only purchased 3 or 4 packets for a very small backyard garden. I was blown away with their promptness, especially because I hadn't contacted them with the intention of getting replacement product. I love what they stand for and I will definitely do business with them again!

If I had to make changes to this organization, I would...

n/a

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Role:  Client Served