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Review for Willamette Girlchoir, Salem, OR, USA

Rating: 1 stars  

I enrolled my daughter twice in this choir. We had a great experience until this year. We joined this year after speaking with administration regarding conflicts in scheduling with my daughter's cheer competitions. I was assured this would not be a problem. I paid for a year's worth of services up front and in full based on this conversation. After my daughter missed a Saturday reversal for cheer, she was not allowed to participate in a concert. She was then excluded from the next reversal since they decided to use regular practice time for reversal for the girls only going on a New York trip.

In addition to having me sign up under false assurances, they also did not provide services I paid for. Furthermore, my daughter spent countless hours fundraising for the New York trip, which the organization kept in individual accounts for each girl that did fundraising. This money could be used for the trip or tuition. Since we did not raise enough for my daughter to go on the trip, I asked to have the money applied to my daughter's tuition. I was told they could do that. When they found out that I had prepaid for the year, they told me they could not refund my money. Had I not paid up front, they would have been happy to apply it to my daughter's tuition. I paid $650.00 for my daughter to participate. We fund raised $654.00 dollars. The organisation was paid twice for my daughter to participate. I even offered a compromise of returning half of the money we had fund raised. This was also rejected.

Fundraising is another problem area. We did group fundraising and the profits were to be split evenly between all the girls that participated. A board member, who also holds an administrative position, and has a girl in the choir, did fundraising for her own expenses for the New York trip. She did so by telling the public she was raising money for the girls. She took money away from girls who were trying to raise money for their own participation in the music festival. Furthermore, board member and choir president would double dip at all of these fundraisers. She would bring both her daughter's to sell, one not being in the choir, and take two shares of the profits instead of just one, like everyone else had to.

The music teachers are wonderful. However, I strongly recommend that you avoid this choir due to their corrupt administration. Get anything they tell you in writing. And know that they will take your money and will withhold services at their whim. I am also disappointed that board members and choir administrators are using their positions for personal gains.

If I had to make changes to this organization, I would...

Get rid of the entire corrupt administration and board. Don't tell people something just to get their money and then not honor your commitment. Do not tell people they can apply fundraising funds to tuition, and then not let them do it. There needs to be an official process for resolving disputes.

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Role:  Client Served