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Review for Southminster Inc, Charlotte, NC, USA

Rating: 3 stars  

This organization has an interesting and select group of residents. Its Board of Directors is local and well known in the city of Charlotte. The social environment is high level . An increase in size and addition of a residential tower in 2004 has increased the population , brought more residents from areas outside of Charlotte and increased the cost of living in Southminster. It has close relationship, though not financial, to the Christ Church and Myers Park Baptist Church, the latter a leadership church with attention to social improvement and education.

While Southminster has a general reputation for excellemt Health Care, it is actually behind contemporary care standards in facilities and approach. The Health Care Facility is the original one built in the 1970s. It is deficient in room size, private baths, and mixes dementia patients with Assisted Living and regular nursing care patients. It has had refurbishments over the years, but no renovation or updating. Southminster has a nursing service that provides outreach to residents in their apartment, which accomodates by service in the home for deficiencies in the Health Care facility..

If I had to make changes to this organization, I would...

Immediastely update nursing facilities, clarify objectives for Health Care, recognize that staff and leadership must be responsible for those who cannot care for themselves.

How would you describe the help you got from this organization?

A lot

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Role:  Client Served