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Pamela Armstrong

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1 reviews

Review for Forever Friends Animal League, Shawnee Msn, KS, USA

Rating: 1 stars  

My daughter purchased a puppy for $550. The conditions in the facility were abhorrent. Nasty cages; fleas and ticks; no attention to the dogs. She likes cats, so they are treated somewhat better.

Forever Friends released the puppy WITHOUT being neutered and did not require or care if the puppy was neutered. They offered to pay for the process if my daughter brought him back to their vet, but it was an option. Two days after adopting the dog, my daughter took the puppy to our vet to be neutered -- she did NOT want to return him to Forever Friends because of the deplorable conditions. The vet informed her that the puppy has a heart murmur and he would not under any circumstances perform the surgery.

Tests to determine and treat the heart murmur are very expensive, so my daughter called Forever Friends and asked if she could have the $550 returned to spend on the puppy's medical needs. Ms. Sharts, the person who runs Forever Friends, absolutely refused to work with her, called her a liar, and told her that "big dogs don't live very long anyway." She was completely unconcerned about the puppy or the puppy's health.

We believe that Ms. Sharts knew the puppy had a heart murmur and sold him anyway. She was prepared for the phone call and steadfastly refused to even discuss the best interests of the dog. She did not care if the dog was sick or if the dog dies -- as long as she gets her money. The organization claims that they just want animals to find good homes, but that's not true. My daughter didn't want to return the dog -- only have the extra money for medical treatment. If Ms. Sharts had cared only about finding a good home, she would have returned the money.

This puppy will be loved and well-cared for. He is just a puppy, but he can't walk around the block or run and play without being totally exhausted. He pants and is uncomfortable even in his sleep. It is sad.

If I had to make changes to this organization, I would...

This non-profit should be audited. She is doing whatever she wants -- her words -- and she acts like money is the most important thing, as though it comes out of her pocket. That is alarming since there is no one monitoring how the money is spent.

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Role:  Client Served