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rtgfamily

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1 reviews

Review for Family Service Association of Redlands, Redlands, CA, USA

Rating: 2 stars  

My family and I are in need of shelter. We are a hardworking family of 4. We begged for help and pleaded for assistance in finding any homeless shelter so we could rebuild our lives. We were not just denied service in the most apathetic way, They even went out of their way in contacting other agencies and accused us of being homeless by choice and refusing the help they never offered. It's been 4 days now. We are doing our best and we will overcome this hardship. Honestly My family and I are in extreme crisis and would have cherished the opportunity to become stable.

If I had to make changes to this organization, I would...

Retrain or remove condescending senior staff.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

Role:  Client Served