My Nonprofit Reviews
Review for ChildFund International, Richmond, VA, USA
Hello. I have been sponsoring a little girl in Honduras for six years now. At first I was extremely happy with the program she was in. I got regular updates on her schooling, vaccinations, conditions in her village, and pictures of her at school. I also sent her gifts for birthday and Christmas and would receive pictures of her with the gifts I sent. Lately I have become very suspicious that this little girl even exists. I was told about a year ago that she changed programs but I should not worry- that I still would be her sponser, etc. My first red flag was after I sent some birthday gifts was a letter from my sponsored child indicating a picture with her gifts was enclosed. Well, there was no picture- perhaps an oversight? I don't believe so because I recently received a picture of some older lady (I have never seen before) holding the Christmas gifts I last sent saying my sponsored child loved them?! Something stinks here. I have called Childfund and explained I am not happy. Guess what? There's been no return phone call. I will be looking into other higher rated charities. I think I am being scammed and don't appreciate it being done in the name of supporting an innocent child. Shame on you ChildFund!! No wonder you removed Christian from your name- you didn't want to be struck by lightning.
Was your donation impactful?
How likely is it that you would recommend that a friend donate to this group?
How likely are you to donate to this group again?
When was your last experience with this nonprofit?
We are disappointed to hear about the dissatisfaction you are experiencing and that you have not received a return phone call addressing your concerns. Please be assured that we will work closely with our office in Honduras to investigate the situation and provide you with a full report. Children and families do move from time to time, thus the local program affiliate can change. We highly value your sponsorship and want to assure you that every day sponsors like you are making a huge difference in the lives of children. Please contact us via email at Questions@ChildFund.org and provide your sponsor identification number so that we can research this matter fully. We hope to hear from you soon!