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1 reviews

Review for GreatNonprofits, Redwood Shores, CA, USA

Rating: 1 stars  

For more than two weeks, I have been complaining to you that my account was hacked. I sent you three emails and wrote a comment here. I complained to you that at least 4 or 5 accounts with my name had been set up to create havoc on the BCO review site. I ask you to remove the duplicate accounts that you allowed. And for that, I get "my" account deleted. Given the lack of interest and the time that elapsed, there's no telling the extent of the hacking that occurred here. I also ask you to go to the website and read the comments posted there not the views - the comments. They brag about setting up multiple accounts, because you do not check if the account name is use before you allowed it to be used multiple times. Others joked that you do not require the terms and conditions to be checked. Others discovered that they did not need valid email addresses and bragged about that in their comments. Others discovered that they did not need to do a review at all - they could just harass with the new userid you had given them. Fortunately, while I was waiting two - three weeks for you to show any interest in this problem, I copied what I needed to copy regarding this and the emails that I sent you. There are no words strong enough for your lack of timeliness, indifference, or your incompetance.

I've personally experienced the results of this organization in...

The review site.

If I had to make changes to this organization, I would...

Have some level of security!

Role:  Client Served & Reviewed
Perla N. (Nonprofit Staff) wrote:

Thank you for taking the time to write a review. We have implemented a number of additional security features in light of your situation. Sincerely, GreatNonprofits