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cheryl771

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1 reviews

Review for The Granted Wish Foundation, North Canton, OH, USA

Rating: 1 stars  

I contacted them about a wish. I faxed out 9 pages of documents and I answered all their questions as best as I could. They told me all about how they could help me with filling out and getting the necessary paperwork submitted and would even extend some extra time for granting my wish if it was needed to get the paperwork straightened out. My wish was denied by the board of governors and no reason was given as to why. I called and asked why it was denied and the supervisor said that he would get back with me. Well I'm still waiting for that return phone call. In short, they gave me false hope picked up my spirits and then dropped me like a rock. Worse yet once you are denied a wish for any reason whatsoever you are denied from ever being eligible to submit another wish to them. It doesn't matter if they make the mistake and you did nothing wrong. They will NEVER reconsider granting another wish. Expect to have your wish denied do not believe one word they say about trying to make things happen and trying to grant your wish. The wish I requested would have cost them nothing at all. It would have only taken a few phone calls on their part to set this up. The supervisor claimed all they were guilty of was trying to help me. B.S. They screwed up on their part and then refused to even try to remedy the situation. As a disabled person I am used to having doors slammed in my face but please don't present yourself like you are going to help and then deny help. I am left feeling as though I was set up to fail by this organization. If I could give them a zero or a negative rating believe me I would.

I've personally experienced the results of this organization in...

The result was I feel like this organization could give a crap less about the individuals they claim to be helping.

If I had to make changes to this organization, I would...

This organization needs to understand the term "reasonable" I made a reasonable request. It was denied based on what I still do not know. All I know is that I did my part. This group needs to be reasonable with people. If a mistake is made on their part they should try to fix it but apparently they would rather move on and ignore the problems that they created in the first place. This non profit told me they don't care if they get any bad publicity from this so please do NOT DONATE TO THEM ! !

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

How did you find this group?

on Google

What, if any, change in your life has this group encouraged?

If anything it is non profits like this group that ruin it for all other charities out there.

When was your last experience with this nonprofit?

2011

Role:  Client Served & I applied for and was denied a wish.
GrantedWish (Nonprofit Staff) wrote:

Every wish organization has their own set of rules, guidelines and policies they must follow. Sadly, when a wish is unable to be granted, most people are very upset and tend to lash out at the organization as a whole as well as any individuals who are affiliated with it. They feel an injustice has been done to them personally, no matter how much you try to explain and reason. While that is understandable given the situation they are in, The Granted Wish does everything they can to grant qualified wishes that are being considered, but are not able to grant every wish received. And unfortunately, there are times when even wishes that are being considered are unable to be granted for various reasons and we do state that on our website and in all correspondence. If we had the ability to could grant every wish we received, we certainly would!