Thanks again to you Susan and the entire team at USAcare for helping my family and me during our difficult time. That help came at a time when we were in really dying needs. Thank you guys I really appreciate everything you do to help VETS.
Thank you for helping my family during our time of need we truly appreciate it. Hurricane Matthew really set us back on a financial level (especially with having a added vehicle payment) and we are grateful that there are organizations that help service members, veterans, and their families when times get tough. God bless USA Cares for serving those that served their country.
Jerry Newman for usacares, was very helpful and I thank god for him. iam a retired veteran who hit hard times and he was on time by helping my out. This a great company who bless people in there time of need and I know god will bless all staff members for what they do. Jerry Newman I pray god will bless you and help you in all your needs.
I can not thank usacares enough! This was such a HUGE blessing for me. They helped me with my auto payments, which relieved SO much stress. Darrika, thank you for being there to help me and constantly following up and making sure everything was taken care of. I am just so overwhelmed right now and there just isn't enough that I can say to show my appreciation! Usacares is absolutely wonderful and their team of employees!!
Received a phone call and request for a donation. Latter I received a letter stating "
John was shot and hit by a 400-volt IED. " I am a 24 year retired military vet. I called McGuire AFB and spoke to Explosive Ordinance Disposal . I told the technician I have never herd of a 400 volt IED. He confirmed that he and others have never heard of it either. He said that maybe it was a type-o. I said more then likely it was a SCAM-O. No money for them.. Give to the "Wounded warriors project"
MSgt Jerry C. DeMas USAF retired.
These people had the nerve to send me a donation form. I had asked them for help previously and they had told me no. I truly believe that the 5 star reviews are bogus.
Their name is really ironic since they claim that they care. Im a vet who is about to get evicted and get put out in the street. They had claim that they had reviewed my case with me, which they didn't do. Basically, it was voicemail. They had left me a message to get in contact with them and I did call a few days later, only to receive a voicemail, which I had left. Then, a few hours later, the rep had left a voicemail stating that my situation doesn't fall under their "guidelines", but their email claimed that they are concerned and they would do their best to meet the needs of every service member or military family. So obviously in my case, they cannot help me. All I know is, I will not donate anything to this charity and will urge others not to do so.
Review from CharityNavigator
When my son came back from Afghanistan, he got a great job offer in Kentucky. The problem was, he lived in north-eastern Pennsylvania. USA Cares paid some of his moving costs so he could afford to accept the job and move his household the 700 miles from Scranton, PA to Lexington, KY. Thanks, USA Cares!
Review from Guidestar
My husband and I are disabled veterans and have tried getting the assistance of USA cares who have turned us both down as they said we did not qualify. I cannot understand how 2 combat veterans who are struggling due to job lay off and the other dealing with severe PTSD do not qualify. Basically the only way they will help you is if for some reason you didn't get paid by the army due to an error on their part and if you have been reimbursed which military eventually does you still do not qualify. I think someone should look into this charities finances and where the money is going because its a struggle to qualify for any kind of assistance with USA cares.