Over 1.8 million nonprofits and charities for donors, volunteers and funders

2017 Top-Rated Nonprofit

Teen Lifeline Inc

Claim This Nonprofit

More Info

Add to Favorites

Share this Nonprofit

Donate

Volunteering Oportunities

Nonprofit Overview

Causes: Counseling, Hot Lines & Crisis Intervention, Mental Health, Mental Health & Crisis Intervention

Mission: Teen Lifeline was established in 1986 to impact the devastating problem of teen suicide through a free, confidential, peer supported hotline and life skills development that empowers Arizona's youth to reach their full potential. The core of Teen Lifeline is its Peer Counseling Hotline which provides troubled youth throughout Arizona the opportunity to access immediate help from a Peer Counselor 7 days a week, 365 days a year. Teen Lifeline is the only Peer Counseling Hotline in Arizona and one of only 32 nation-wide. Each year, Teen Lifeline receives more than 12,000 calls for help from youth ranging in age from 8 to 22. Calls are answered by Peer Counselors who receive a minimum of 72 hours of training and are supervised at all times by a master's level behavioral health clinician. The training and staff support allow these volunteers to confidently help other teens resolve problems ranging from school problems and relationship issues to suicide, dating violence, and being a victim of abuse. By providing a free, confidential service, which is available to address any issues that a teen may be facing, Teen Lifeline helps prevent unresolved problems from leading a youth to consider suicide as an option. In October 2003, Teen Lifeline received Crisis Intervention Program Certification through the American Association of Suicidology and was the first peer counseling hotline to receive such certification. One of the core values of AAS is that every citizen has the basic right to necessary assistance in life threatening or other crises. This value reflects the basic philosophy that an active intervention must be done in life threatening situations. AAS certification assures the community that the services provided by Teen Lifeline adheres to current, nationally recognized best practices standards of care, training and a commitment to quality improvement.

Results: In 2013, Teens Lifeline received 12,757 hotline calls, an increase of 10.3% from 2012. This demonstrates that peer counseling continues to be a critical tool for troubled youth in Arizona. Our Community Education program reached over 36,000 people, providing awareness, education and prevention within the community focusing on various teen issues such as teen suicide, depression and grief. We provided services in 147 schools, 31 community and youth based organizations, 6 corporate business, and 9 conferences. Teen Lifeline has trained 73 new teen volunteers bringing our total to 106 active ten volunteers. All Teen Lifeline Peer Counselors complete the Life Skills Development Program before they can answer any calls.

Target demographics: Youth in Arizona.

Geographic areas served: State of Arizona.

Programs: The peer-to-peer hotline is a 24-hour hotline where teens can call to talk to teens and they can help each other make healthy decisions. Our Life Skills Development program trains the teens to answer the hotline, as well as teaches them skills such as communication, listening and problem-solving (along with other skills) that they will use throughout their lives. Our Community Outreach and Education program teaches teens how to deal with suicide and depression, grief and loss, stress and coping, and bullying. We also have presentations for adults on what to do if you believe a teen is suicidal. Most presentations are free of charge.

Community Stories

16 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 5

This is a lifesaving organization! Absolutely amazing nonprofit.

General Member of the Public

Rating: 5

My experiences with teen life line have been nothing short of inspiring. They are an amazing group of people from the volunteers to the full time employees. AZ is better for having them located here.

General Member of the Public

Rating: 5

They do great work for the community and their preventative team is life changing.

General Member of the Public

Rating: 5

Such a great organization with an amazing mission! This is the kind of organization were the impact is felt throughout the community and it's incredible to see how much they do to help our local teens. Keep rocking TL!

1

General Member of the Public

Rating: 5

Teen Lifeline is a wonderful organization doing amazing work. The many lives that have been saved by this organization speaks volumes. Many of the people working the phones are people who have been helped directly from this organization. That in and of itself is a testament to the great work they are doing.

1

General Member of the Public

Rating: 5

I continue to be impressed with the community impact at Teen Lifeline and their community outreach. I attended a Mom Talk offering insights on how to communicate, available resources and the realities of being a parent. In addition, they were gracious enough to discuss ideas with our football team coaches on effective ideas for communicating with and supporting local student-athletes.

1

General Member of the Public

Rating: 5

The number of teens who feel alone and consider suicide is staggering. Teen Lifeline is an amazing organization that gives those teens hope and literally saves lives. We are so fortunate to have this well-run, caring resource!

1

General Member of the Public

Rating: 5

It's rare to find a cause that truly makes a difference and saves people's lives. Teen Lifeline is that organization made up of tremendous individuals that come together as a team to win the fight against teen suicide. They touch my heart with the care, education and prevention provided. It's a great honor to have crossed paths and know they are there and always will be. Thank you for the great work you do and God Bless.

1

General Member of the Public

Rating: 5

Teen lifeline provides a valuable service to schools and all teens who call the hotline as well as the volunteers. The teens that volunteer and go thru the training at Teen lifeline come away with lifelong skills knowing that they have made a difference in the lives of others.

1 Jeremy31

General Member of the Public

Rating: 5

Teen Lifeline has really had a positive impact on our school. They have always been more then willing to come and speak to our classes and help provide support when our students needed it. We had a student commit suicide last year, and we relied on TeenLifeline to be there as a support to all of our students as they went through that difficult time. Its so important to have an agency where you can have people talk to struggling teens.

1

General Member of the Public

Rating: 5

Wonderful and caring people! A valuable asset to the community.

1

General Member of the Public

Rating: 5

My son was a volunteer counselor in HS and he chose to study 'behavioral health' in college. This was about 8 yrs ago. I'm proud to say his experience at teen lifeline was a positive plus in his life to help others in need❤️

1

General Member of the Public

Rating: 5

I learned about Teen Lifeline in 2013, much later than I wish I would have because I think this organization would have done wonders for me when I was a teen and struggling with depression. It would have been nice knowing I could have called and spoken to someone my age sympathetic to what I was going through. What they do at Teen Lifeline is important: it saves lives and their presence needs to be more widespread and well-known. I made it out of my teens thankfully, but somewhere, right now, a teen is struggling and this place is there to help them.

cpg066

General Member of the Public

Rating: 5

Teen Lifeline is an organization I learned about through their Fundraising Coordinator, who has shared the history and mission of the program with me. They directly address the tragedy of teen suicide in Arizona by running a telephone hotline for any teens in Az (or the country, because they receive overflow calls), who are experiencing any concerns relating to suicidal thoughts, abuse, incest, family issues, or personal or mental health concerns. When I saw a documentary film called Bullied Into Silence, I heard even more about Teen Lifeline's high school and college students who volunteer their time to staff the hotline. They go through rigorous training, paid for by donations, to become confident and capable on the hotline. From what I've heard from staff, they are amazing people who have directly led to saving lives. Not only do they operate a hotline, but Teen Lifeline hosts events and performs outreach in schools to educate teachers, students, and parents about suicide.

General Member of the Public

Rating: 5

One of my former colleagues recently took a position with Teen Lifeline in Phoenix. We had worked together with other non-profit organizations on environmental and LGBT equality campaigns in Arizona, raising money and educating the public. Since he started with Teen Lifeline, I've heard nothing but incredible things about the organization. I think what impresses me the most is their commitment to training peer volunteers to handle incoming calls. These high school students volunteer their time and energy to be trained to answer suicide calls - what a way to spend your free time at age 16! And they keep coming back to answer those calls - because of the training they are able to get, the environment Teen Lifeline fosters around the office, and the tangible impact their work has everyday as they are there for their troubled peers. Keep up the good work!

General Member of the Public

Rating: 5

My experience with Teen LIfeline goes back to when I was a teenager and had friends who called for help when they faced a crisis. As I became a professional educator, I was able to see the volunteers in action and provide resources to help them be as prepared as possible to support their callers. Now, as a classroom teacher, I rely on Teen Lifeline as a resource for my students. In every case, Teen Lifeline is there to provide resources, support, or just a friendly ear for kids who may not have anyone to listen or help.

Now I am watching one of my students who has helped by Teen Lifeline as she is inspired to give back as a voluteer. Watching this cycle inspired me to want to share my story with others to help continue their important work.