Everything. And in my opinion they are doing a great service. No need for improvement
Only one thing: YOU do need volunteers- but no one tells us(veterans) anything. My wife and I want to help with the food distribution. How do we start?
On the surface, this is a great organization. You may support service member(s) in various ways (VA, adoption, adopt-a-family, etc). However, ethical and honest practices are severely lacking as is professionalism (gross misconduct at the top of the firm). Please google the CEO and Operation Homefront. Then discover how nepotism ensued when everyone from her clique came to Soldiers' Angels.
What Soldiers' Angels is great at claiming is that it "provides aid and comfort to deployed service members." That's not honest or fair. The truth is, you the adopter does; your time, your money, your trips to the post office. No one in San Antonio seems to move away from their desk constantly inputting numbers to make themselves look better. Using their team leaders (volunteers) to do the grunt work. They make you input numbers, but there is no way of verifying the "in-kind donations." Often times, volunteers lie to ensure they remain in good standing, consequently the numbers for the organization are off.
If you want to volunteer at the VA--volunteer directly thru the VA. You have to go thru their hoops anyway. Organizations like Soldiers' Angels want to claim hours, representatives, etc but the truth is you can do the same exact thing at the VA without having to fill out all of Soldiers' Angels paperwork, too. They claim they are in VAs, but fail to mention they had received a grant from Americorps (those "volunteers" were paid). The grant was not renewed this year meaning everyone at the VA is a volunteer. Might as well just volunteer thru the VA. Much like a donation---companies (and individuals) can give directly to the VA (clothes, food, household items, MONEY, etc) and their respective food pantries without adding the extra unnecessary layer of Soldiers' Angels. The VA will even issue you a tax donation letter! They are the ones that put together the stand down, not Soldiers' Angels. Plenty of companies donate directly to the VA and the VA volunteers then help to distribute directly to veterans.
There is no extra layer for the special forces team. All that is required is that you remain in good standing on your other team(s) for six months (aka you have sent your required packages, letters, etc). While there are some amazing people volunteering, there are also ones that no organization would welcome. Most especially ones supporting the special forces.
The leadership of Soldiers' Angels is unprofessional and incompetent. Lack of professional experience and lack of a basic good education from an accredited university is an obvious sign of lack of leadership. Earning an online degree from a for-profit "university" hardly qualifies anyone to be able to manage money or, more importantly, people. Any CEO of a non-profit, especially a military non-profit, making significantly more than any servicemember is a red flag (over $100k). Especially when so many of the donations they claim on their records are the money spent directly by Angels on their adopted troops. If you do the math, given so many more are on the payroll now, that means when they receive an actual check, someone needs to cover the outrageous salaries for what they do (people in the private sector do not make this much for this level of work and they have actual degrees).
Definitely not honest business practices. But, a quick search of the leadership will tell you all you need to know. If they don't know how to be ethical and honest, just imagine how well they treat their volunteers (you're just a number). You are their minion, not their peer. The leadership severely lacks social skills, business competence/practices, and preys upon people's hearts to want to support troops/vets. Give to them directly. Cut out the middle man.
Please make sure to see how ethical they are by posting biased reviews (the employees and team leaders of the organization giving it 5-stars with each one "liking" the others' reviews on their FB page).
This organization helps me to feel that I am really doing something to uplift the spirits of our men and women who serve our country. I am currently on 3 teams, sewing, babies, and adopting a serving soldier. It warms my heart each time I send out a gift. This is a great organization
Gotten lots of support from these people. If you need anything this is a great place.
rude staff. too much drama involved amy palmer has taken over I would find another organization
I adopted my first soldier in 2004. Writing one letter each week and sending one package per month seemed like such a simple way to reach out and help. What I didn't realize was just how much such simple gestures were appreciated by our soldiers!
Soldiers' Angels has made a huge impact on my life. The support is amazing, from their guidance through the process of adopting a soldier, to making you feel like you are part of a larger group of others who care, to making sure you are appreciated, to occasional mailings so you can show everyone you support Soldier's Angels' (not "junk mail, don't worry!).
Of course, the biggest draw is knowing that the men and women serving our country are being supported. Even if you never hear from the soldier you adopted, you know you made a difference in his or her deployment, and you have the opportunity to let them know how much they are appreciated!
I tell anyone who will listen about Soldiers' Angels! By far, it is the best group I have ever had joined!
Soldiers angels is led by two outstanding folks who dedicate their entire lives to support and assisting our veterans. Both are service spouses and the CEO is a veteran! They will stop whatever they are in the middle of to assist a vet in need day or night. The organization is the most dedicated and tireless organization I have ever known! One of their best attributes is that they are still focused on every single individual vice others who have lost their true ways and simply look as a vet in need as just another number.
Today my wife was on craigslist and saw a listing on free items for veterans, she shared it with me and she said lets sign up, of course i told her it's probably filled, well she tried and not long after that she received an email with confirmation on the time. Times are real hard and this was a blessing, like Christmas in September. The staff was so nice and generous and didn't make us feel like we were begging...Thank you all who attended to us and made us feel so good...Thank you...Stephen Gracia