I am amazed each time I go to Second Chance that they have the amazing amount of inventory they have! The selection is fantastic, prices are fair and the employees are very accommodating. I have had a great experience every time I have visited Second Chance - looking forward to going back - I always find a treasure!!!
Second Chance is a place like no other. You really have to go there to appreciate the kind of place it is. The amount of inventory they have is amazing. You can find anything from a lovely sofa to a bathroom sink - all at great prices! It's mission speaks volumes. Great job!
This is a warm and grateful thank you for another successful experience with Second Chance. From the first phone call to [Nick Redfurn] a week ago, to the final wave farewell to the Crew as they headed back to base this afternoon, this has once again been a thoroughly satisfying experience. Thank you, Nick, for setting the tone with your cordial efficiency, clear communication and special efforts to accommodate us on relatively short notice.
I want to extend my respect and gratitude also to today's crew, Team Leader Luis and his Partners, Raymond and Allan. Luis was thoroughly mission-focused, organized, efficient and jaw-droppingly strong! Raymond and Allan were conscientious, professional, meticulous and efficient. I especially appreciate how respectful each member of the team was of each other, and certainly of me. Fine gentlemen in every respect, each one. My only regret is that time did not permit them to stay and enjoy the lunch I had prepared for them, but they were pressed to get back to base. I guess I will need to come visit you all in Baltimore if I want to socialize with you!
Since we first learned about Second Chance in the winter of 2016, we have recommended you to everyone we know. Much of our involvement with your organization has been the result of heartbreaking losses in our family. But among the "collateral beauty" in such losses is certainly the positive experience of learning about you, working with you, and knowing that the "things" which hold great meaning but no longer much purpose in our family can have new life and new purpose because of the work you do. Second Chance matters to our community greatly, and the good you do ripples outward endlessly in ways we may never fully know, but can always believe in, and be grateful for. My family thanks you for your commitment to your mission, and for giving us all a Second Chance to repair this broken world with love.
With respect and gratitude,
We come in often as we are working on some projects. We always g we t the help we need right away and the help is always courteous. Reggie worked with us this past Saturday. June 18'2016. Reggie went out of his way to help us find everything we needed and more. Thanks Reggie for a great experience. Linda and Ed.
Not only does Second Chance provide a great service to the community, their customer service is unparalleled. Every time I shop in the store I am impressed with the courteous and prompt assistance I receive. The selection available is very impressive as well and surprisingly well organized for a resale store. All of this combines to make shopping there a very enjoyable experience. I would highly recommend Second Chance Inc to anyone who is looking to improve their home with a unique piece that has the added bonus of being a sustainable and socially responsible purchase.
Second Chance fills a void like no other type of enterprise could. It does double duty by making unwanted or unloved items desirable again, and giving some young people the opportunity to make themselves useful, as well. The vision that Second Chance began with is still a vital part of making our city the unique, historical, and green place that it should be! Reuse, recycle, retrain - makes all the difference.
We love the place, and appreciate all the effort that has gone into making it just what it is - a haven for items that may not have seen the light of day, a gorgeous place to shop, and a place to restart lives! Thanks, Second Chance, to all of your volunteers, workers, and even the shoppers! Bravo!
Great place. Great group of people. Have never gone here and left empty handed. Highly recommend to others.
Amazing Customer Service!! We needed help with Coffee Bags and Chuck was right there to offer his services today!! Could not have started out project without his Amazing help! All the employees there are always so helpful! We are repeat customers! Quality items at amazing prices!!! Thank You for being such a Huge part of Baltimore!!!!!
Great place for unique pieces and the staff is great! Incredible mission of re-using items and caring for people so that they can receive job skills and hope. Nice of them to be open on Sundays after the Raven's games too ;-)
I visit and support Second Chance as often as possible, I always find amazing things and leave with not only different pieces but lots of inspiration. The staff and crew are exceptional! Friendly& helpful always!! The work they do for the community and its people is to be commended!
Second Chance, Inc. is an amazing place! We began originally to find time period piece for our 1929 Baltimore rowhouse. The one thing that stands out is the customer service. From the time we walked in we couldn't have asked for better customer service. We have been back many times (often for things we didn't NEED but had to have) and are always amazed at the level of friendliness and helpfulness of everyone there - even when we are just wandering around.