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Pro Seniors Inc

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Volunteering Oportunities

Nonprofit Overview

Causes: Civil Rights, Civil Rights, Social Action & Advocacy, Human Services, Seniors, Seniors Rights

Mission: Pro seniors' mission is to enhance the independence and quality of life of older adults by empowering them, by protecting their interests and by facilitating their access to resources.

Target demographics: people in nursing homes and other seniors (age 60+) with access to benefits, rights, and dignity.

Direct beneficiaries per year: nearly 8,000 Ohio seniors!

Geographic areas served: Southwestern Ohio/all of Ohio

Programs: The agency assisted 6,495 clients with legal problems, including providing legal advice and representation regarding health issues, public benefits, consumer issues, housing, foreclosure prevention and pensions. This program utilized $22,999 of donated services.

agency long-term care ombudsmen served 1,180 clients by providing assistance with issues and problems related to long-term care, including care plans, abuse, restraints, lost or stolen belongings, quality of care, misappropriation of funds, transfers and discharges, and long-term care facility selection. This program utilized $16,555 of donated services.

volunteers for the agency's ohio senior medicare patrol (smp) program provided over 815 hours of service to educate seniors about taking an active role in the detection, prevention and reporting of health care errors, fraud and abuse. This program utilized $19,248 of donated services.

Community Story



Rating: 5

During 25 years of working for non-profit agencies, before I retired, I learned about Pro Seniors Programs and the tremendous work they’re doing in the community. They were one of my select “go to agencies” when I made referrals and they never disappointed.
In 2020, right before the world came to a halt for the pandemic, Linda Kerdolff from Pro Seniors called to discuss my interest in a new volunteer position they were creating. Would I consider being trained to be an Ombudsman and then to share Pro Seniors work in the community through in person presentations. I was ecstatic just to be asked! I was being offered an opportunity to continue using my presentation skills, volunteering for an organization that I’d worked with, praised and supported for years while doing something I LOVE and was uniquely qualified to do. (It seems the majority of people in this world HATE public speaking and I LOVE it.)
I went through training during the pandemic. There would be no large gatherings and thus no presentations. Under Linda’s direction I learned new ways to spread the word. Instead of in person community presentations, Linda worked with me on how to conduct webinars. We’ve been able to reach large numbers of individuals and organizations through these webinars.
The central theme of these webinars is the 33 rights that every long-term care resident has. It’s critically important that the public knows we do not give up our civil rights once we enter into congregate living. Under Linda’s direction I’ve done in-service training on these rights for the staff and residents in various facilities, explained the critical work that our ombudsman volunteers are doing in nursing homes to empower residents to ensure their rights are being honored, been part of a college lecture series where I explained these rights and how to select a long-term care facility and finally I introduced Pro Seniors via a virtual presentation to a Duke Energy Collaborative comprised of representatives from all the social service agencies in the greater Cincinnati area.
Pro Seniors is a unique organization focusing on the rights of the elderly. I consider it an honor and a privilege to be one of their volunteers.
Mary Hurlburt
Volunteer Ombudsman