PRM is a fantastic organization in every way. Their passion to help the homeless, hurting, and addicted is clearly observed throughout the organization. Not only does PRM treat those they serve well, but they also treat volunteers and employees in an outstanding way. They are continually looking to improve their services, as well as make them more efficient.
Portland Rescue Mission has fallen. They are controlling and manipulative. Yes they have helped a lot of people. But they have also traumatized people and ruined their experience of trying to better their lives. There's dozens of unheard stories that ended badly due to the organization's misuse of power. One day the true stories will come out. And I can only hope they will ignite a positive change. Those who know the truth choose to remain silent for reasons unknown to me. Shepherds Door staff is constantly over turning, people are being kicked out without legitimate explanations, and mothers are forced to pay 50% off all income because, and I quote "donors pay for the women only, not the children's expenses" says Christine Ourada the director of Shepherds Door. When Eric Bauer was confronted on unethical conduct toward a resident his response was, this is a free program what do you expect?. They are refunded money from the USDA program for the trays of breakfast lunch and dinner that they serve to the kids who live there, but they continue to serve food that's well past it's expectation date that they get from a food bank. However for a staff meeting held weekly they buy fresh food that the residents are not allowed to have.
Their legal advocacy department is invasive and forceful. If you do not sign what they want, such as ROI for bank accounts they kick you out and give you 5 minutes to get your things and leave. HIPPA laws have allegedly been violated, and human rights have been blatantly disregarded. Unfortunately being a non-profit they can make their own rules, and by calling themselves a Church they are exempt from so many legal guidelines. They preach the word of God, but they do not show it. I'm sure it hasn't always been this way, but the people running Shepherds Door now have turned it into a joke, and no one is doing anything about it. Plenty of staff members quit because they see the wrong that's being done by Kathleen Bradley, Christine Ourada, and Lisa Zisa. The staff turnover in that place is enormous to say the least, and there's a huge reason why. I just wish the people who did leave would speak up, and help the women who Portland Rescue Mission are mistreating at Shepherds Door. It's not right, it's not ethical, and it's not Christian.
I bought a car, had to wait a week on a part. No big deal, until I have to wait another week for hoses to arrive. Then, they ordered the wrong hose. So another week. That's 3 weeks I need to wait for a car that I've paid for and am insuring. Worst car buying expirence ever. I would recommend this to an enemy I'm that disappointed.
Review from CharityNavigator
This is Grumpy. Not Grumpy any more. I would like everyone to know that I am retracting my earlier rating. I was very upset at the time and spoke before I thought. I should of spoken with someone at the Portland Rescue Mission before I spouted off. I was contacted by a very nice gentleman from the Mission, who wanted to make things right. Which they have done. We came to an agreement that has solved the problem. I would like to say that the people that I have spoken to have acted in a very Christian way. I do believe that this is a good charity. They are out there to help people that need it the most. I also beleive that this incident was not a typical problem that they or the consumer run into very often or at all. A special Thank You to Dick Osborne.
My husband and I bought a car for our Granddaughter through Portland Rescue Mission. I has only been 2 month and the car is no longer driveable. All of the pisstons are shot. We are told the the whole motor will need to be replaced. We spent $1200.00 on a lemon. Thiere asking price was $1500.00. We were under the impression that this car had been completely gone through. Twice the brake light switch was stuck to the on position and the last time the part had to be replced. I know this was a used car, but a person would think that buying a car from a place that says the car was gone through would have it last more then 2 months. I just I had more faith in a place that says they are a Christian organization and want to help people.
It's unfortunate the Portland Rescue Mission would turn down a hefty donation because it came from the LGBT community. Read this article before donating to this organization: http://chn.ge/gMCKeQ
Review from Guidestar