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Petsmart Charities Inc

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals

Mission: PetSmart Charities' mission is to improve the quality of life for all companion animals by creating and supporting programs that save the lives of homeless pets and promote healthy relationships between people and pets. Our vision is "a lifelong, loving home for every pet."

Programs: Adoption - more than 400,000 dogs and cats find homes each year through petsmart charities (pci) adoption program in all petsmart stores and sponsored adoption events. Pci partnered with more than 2,700 partner animal welfare groups throughout the united states.

spay/neuter - each year, petsmart charities provides millions of dollars in grants to help communities control pet overpopulation by providing low-cost spay/neuter surgeries and educate communities. Over 238,000 spay/neuter surgeries were funded in fiscal year 2014

rescue waggin' - this pioneering pet transport program has saved nearly 90,000 dogs since 2004 by relocating homeless dogs and puppies from shelters in communities struggling with pet overpopulation to areas where they are more likely to be adopted. In fiscal year 2014 the program transported more than 14,000 dogs.

emergency relief and other - petsmart charities emergency relief program assisted more than 7,900 pets in fiscal year 2014 by delivering much-needed supplies to animal rescue groups saving pets from man-made and natural disasters. Pci also provides funding for animal welfare conferences.

Community Stories

4 Stories from Volunteers, Donors & Supporters



Rating: 1

II am a PetSmart Charity Adoption Partner. My group does adoptions at the local PetSmart on Saturdays. Today, May 26, 2015, I received a phone call from the district PetSmart representative for our region. She informed me that PetSmart Charities had over-paid my group by $1200.00 and they wanted the money returned. PetSmart Chariites admit that this was their error as they sent money to us for a group in Missouri that has the same name. According to all the information I have been given over the years, PetSmart Charities processes checks based on the group number and the store number entered at the time of adoption on the PetSmart store register. If the adoption does not have the correct group number or store number the group is not given credit. The only option for the resolution of their error is to withhold our adoption funds until the amount is paid off.

Review from Guidestar



Rating: 2

I am very happy about the money that trickles through Petsmart Charities and actually makes it to the local shelters, but I think with a little research a person wanting to donate money could find a local non-profit (all-volunteer, non-profit 501 c-3 organization) that actually would utilize more money directly to the care of shelter animals.

As a volunteer who used to volunteer at a local Petsmart, there is a huge disconnect between what seems to be the mission of Petsmart Charities and the lower echelon Petsmart Corporate Personnel. Their priorities do not seem to be focused on the well being of the rescue/shelter animals or the volunteers.

8 Carla S.


Rating: 2

As a volunteer for a rescue at a Petsmart store I have seen how the store management oppresses the rescue personnel. The volunteers were not trained by the store and treated like second class citizens!
At first i loved going in to clean and play with the animals but in a few weeks i dreaded it. It was so deflating, i didnt encourage my friends to volunteer at that store. I dont know why the volunteers were not welcomed with open arms if they are so committed to the adoption community. Im now convinced Petsmart Charities is only in effect because it ultimately makes them more money than if they did not promote it. I dont even shop there anymore as a result of my experience.

Review from CharityNavigator



Rating: 5

I can't believe this fabulous charity doesn't have a review yet! This month, they adopted out their 5 MILLIONTH PET from their in-store adoption centers. I adopted my dog Parker from one of these centers, and in fact signed up to volunteer shortly thereafter with the rescue group that was sponsoring the adoptions that day. SInce then, I've fostered more than 50 puppies for the group and transported hundreds more for them from rural shelters to the highly-populated DC area. PetSmart Chariities also gave a grant to another group that I volunteer with to do Trap Neuter and Return of feral cats in Arlington County, VA. TNR is a very important part of keeping the outdoor cat population healthy and of a manageable size. I love PetSmart Charities!

Review from CharityNavigator