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Operation Lookout National Center for Missing Youth

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Nonprofit Overview

Causes: Crime & Law, Crime Prevention, Human Services, Victims Services

Mission: OPERATION LOOKOUT -founded 1984, provides parents with missing children casework in conjunction with law enforcement and authorities, nat'l and int'l. 24 Hour helpline for ER's and Sightings. There is never a fee for service. Staff are volunteer and paid. Our goal is to recover a missing child swiftly using broadscope picture broadcasting and the internet, and search techniques customized to fit the case at-hand.

Programs: Operation lookout in its 29th year is a singular program with the goal of providing free support to parents and legal custodians with missing, abducted and runaway children. Services provided to law enforcement and clients may include investigative case management, systems walk-through, victim advocacy, social and legal services referral, and custom poster design and picture distribution; the web site provides a quick reference point for parent registration and public education. To increase the reach, up to a million usa citizens are contacted by phone, media, and mail to increase exposure of missing children and to notify parents where to turn in time of need. Each contact promotes a voluntary call to action and/or a community safety message knowing who's who in your neighborhood or how to report child abuse campaigns. A 24/7 helpline at 1-800-lookout (566-5688) has been manned by a team of professionals trained for triage dispatch since 1984.

Community Stories

1 Story from Volunteers, Donors & Supporters

2 Huntington

Professional with expertise in this field

Rating: 1

The organization never even picks up their own hotline calls. They leave that up to their answering service to decide whether a call is important enough to even take a message. But they're in good company. The National Center for Missing and Exploited Children, with a $48 million annual budget, is only open 9-5 weekdays. It would seem that when one is operating an organization that deals with potentially life-threatening situations, that there would be a trained staff member to answer the phone 24/7. So, let me get this straight. The charity gets millions of dollars in contributions, and then hires a $10 a month answering services to run their hotline.

Comments ( 1 )



The generous 'Gift-In-kind' donation provided month by month for many years by Kelleys Answering Services is deeply appreciated and highly valued by OPERATION LOOKOUT. This service has been provided by the medical answering service division, 24/7 since the early 90's as their way of helping. When a client or citizen dials 1-800-LOOKOUT (566-5688), 1-800-782-SEEK (7335), or 425-771-SEEK (7335), the call is professionally answered, "OPERATION LOOKOUT, What is the nature of your emergency?" The response aids the operator to triage the call for patch-through to the on-call case manager, to put it through to the office back line dedicated for urgent situations, or to delay it for the next available person...It would bring this service great displeasure to learn they missed an important life-saving call. If you or anyone you know has been placed on a long HOLD or not responded to in a timely manner, please notify us at oladmin@operationlookout.org.