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Operation Kindness of Garland

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals, Wildlife Sanctuaries

Mission: The mission of Operation Kindness is to provide a caring, no-kill shelter for homeless or unwanted cats and dogs until they are adopted into responsible, loving families. We accomplish this by: (1) never euthanizing one animal to make room for another; (2) providing high-quality veterinary care to the animals in our shelter and in foster homes; (3) dedicating our efforts to finding caring, responsible families who will make a lifetime commitment to the animals they adopt from us and (4) educating the public about responsible pet care and the importance of spaying and neutering their pets.

Programs: Each day operation kindness cares for an average of 300 animals at its carrollton, texas, shelter with an additional 100 animals living in its foster home network. Operation kindness is a nonprofit organization that has saved close to 80,000 animals since its inception.

Community Stories

1 Story from Volunteers, Donors & Supporters


Client Served

Rating: 1

I have never been so disgusted with the way this staff treated me during my recent adoption of a kitty. I adopted a kitty even after being talked down to like I'd never had a kitty in my life. I've grown up around kitties my entire life. I then experienced medical problems with the kitty only 3 days after adoption. Brought him to a vet that op kindness suggested. Paid $250 to get the kitties tapeworm removed. Then was told by OK that I could've brought the kitty in for free treatment by them. I then had behavioral issues with the kitty. After patience and training my kitty did not calm down so I decided with a heavy heart to bring him back. Sobbing in the lobby while bringing him back I was then talked down to by another staff member being told "don't cry" and "we can just exchange him for another cat", talking about my kitty like he's a cologne that can be exchanged if I don't like it. I brought the kitty back after only a week of having him and was told by the supervisor that I could not get back my $135 adoption fee even though I only had him for a week AND paid for his tapeworm removal. I would NEVER suggest this shelter to anyone. What a horrible way to treat a customer and make me feel insignificant. OK should be ashamed of themselves.