I am a donor and my family members are volunteers. I am at the pantry fairly regularly (several times a month) for distributions of food. The thing that I find most striking is the level of politeness and courtesy exhibited by the volunteers. It can be a harried, fast-paced environment at times and there are always people new to the process, whether volunteers or those in need. It can be confusing and so many are trying to do so much in a small space and limited amount of time.
Yet without fail, I hear the common courtesies, which were once so common but one never hears anywhere. Please, thank you, any time, how can I help, may I get that for you, no you go first, etc. are constantly heard with actual feeling behind them.
Review from Guidestar