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2012 Top-Rated Nonprofit

North Hills Community Outreach Inc

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Volunteering Oportunities

Nonprofit Overview

Causes: Emergency Assistance, Food, Food Banks & Pantries, Homeless & Housing, Housing Expense Reduction Support, Human Services, Personal Social Services

Mission: North Hills Community Outreach addresses the needs of people in crisis, hardship and poverty.

Results: In 2014-15 , $1,503,628 in direct assistance was provided to 4,099 families in poverty, hardship and crisis -- 86% of our expenses were direct services to those in need. 4,917 donors gave financial and in-kind gifts, and 1,538 volunteers gave 34,057 hours.

Target demographics: Everybody in northern Allegheny County can be a part of “People Helping People.” Low-income families, people experiencing disasters or other hardships, and frail elderly individuals can receive help. Adults and youth can help their neighbors in need by volunteering and/or donating funds and goods, such as food, winter coats, school supplies, etc.

Direct beneficiaries per year: 1,404 families in three food pantries; 482 families received utility help; 35 low-income working families purchased low-cost vehicles and 598 individuals received 951 Community Auto services; 598 seniors elderly received nonmedical assistance and 141 seniors received 5,768 rides on our Free Rides for Seniors shuttle.

Geographic areas served: Northern Allegheny County for the majority of services; some programs are covered countywide and beyond

Programs: Three food pantries, organic garden for food pantry, utility assistance, emergency financial assistance, employment services and computer skills coaching, education assistance, budget coaching, holistic case management, In Service of Seniors volunteer care giving for the elderly, Community Auto low-income vehicle ownership program, and more.

Community Stories

81 Stories from Volunteers, Donors & Supporters

Erin M.

Volunteer

Rating: 5

NHCO is a great organization where everyone does the best they can for the clients who come in. Even when it seems like everything that can go wrong has, the staff here never lose hope and always find a way to help people get back on their feet. As an intern, I have helped with many of the programs NHCO offers. I am always astounded by the generosity and authenticity of the staff, volunteers, and donors. They always do the best they can for our neighbors who come in for assistance, going above and beyond their normal duties. Not only does NHCO ensure that people have their basic needs, but there are also programs for the “extras” in life. For example, at Thanksgiving they make sure there is a “turkey on every table,” distributing an entire Thanksgiving dinner- turkey and all- in addition what is typically given at the food pantry. In short, NHCO does amazing things to improve the lives of people living in poverty in the North Hills with dignity, compassion, and respect.

Conrad V.

Volunteer

Rating: 5

I have volunteered with North Hills Community Outreach for almost four years on projects from mailings to their AMAZING annual citrus sale and I walk in the Highmark Walk for a Healthy Community on the NHCO team each year. Everyone is so nice and they do amazing things to help people in situations I didn't know existed in this part of the city. I'm glad to know they're doing such good work and allowing people (and sometimes dogs) in the hardest situations find their way back to daylight. GO, GO NHCO!!!!

Volunteer

Rating: 5

As the head volunteer for NHCO's Food Pantry, I have enjoyed many years of helping distribute food for those who need it in our area. In addition to providing food, NHCO offers many other services such as school supplies in the fall, utility bill relief and toys for children at Christmas time. All of the above and more are offered with a caring spirit and with a dignified atmosphere.

Volunteer

Rating: 5

I have been a volunteer at NHCO for the past 6+ years. Love working with the staff and the clients. There is patience, compassion, understanding and most of all, just being a good listener when someone needs to vent! See this all the time at NHCO and am very proud to be a part of it!

Volunteer

Rating: 5

I have never been involved with a more wonderful organization than NHCO. For starters, the staff is incredibly friendly and I have never felt more comfortable and at-home than I do while I volunteer time here. This organization helps so many people in the surrounding area. For instance, once a week I have had the privilege of assisting in the on-site food pantry. Clients are so gracious when they leave because they no longer have to worry about how they will feed ther families. Also, during a winter project (Sharing Holiday Warmth) clients who applied were given a $50 credit to their gas or electic bill. As I made phone calls to clients, the relief in their voices was when they found they would not be without gas or electric in the winter months was truly heart-warming. I couldn't imagine a better organization.

Volunteer

Rating: 5

I have volunteered with NHCO for over twelve years and though I seen many personnel changes in that time one thing has remained remarkably consistent. Staff at NHCO are extraordinarily dedicated to serving our community and they truly appreciate their volunteers. I've never left the building without being thanked for volunteering that day by multiple staff members. Our community is very fortunate to have them and they are very appreciative of how supportive our community is for their mission.

Volunteer

Rating: 5

I have been a volunteer for with NHCO for 4 1/2 years. I started in the new office in Millvale. The staff is exemplory. The care they give to their clients, all one on one, is a reason to volunteer. No stone goes unturned when finding avenues to help those that come through the doors each day. Tears of discouragement turn into tears of hope and gratitude for those the staff assists. Volunteering as a receptionist allows me to see how each family member works hand in hand to help those in need.

both

Volunteer

Rating: 5

NHCO has a staff of caring individuals. They often go the extra mile to help families who are in difficulties financially, finding food, utility assistance, and if possible shelter.

Volunteer

Rating: 5

NHCO is the embodiment of what we truly need in America: as individuals drift farther apart (separated by the electronic ether and dominated by a strong sense of self-interest) NHCO draws people together in addressing real and critical community needs.

The NHCO family spans generations, socioeconomic status, and religious and ethnic background. It is truly (as it's vision states) "a sharing community."

Volunteer

Rating: 4

I am an attorney and have volunteered to meet with people at NHCO. I was very impressed with the staff and the process of how they bring clients in and screen them for thier specific legal need so as to get them to the proper attorney. The staff at NHCO work extremely hard, and smart, for the people in thier community.

Volunteer

Rating: 4

NHCO is a wonderful organization that is a cornerstone to this community. The time I spent with NHCO has opened up opportunities I would have never been able to pursue and provided me with the experience I needed to be successful. It truly is great!

Volunteer

Rating: 5

I interned at NHCO through a program with The Heinz Endowments 3 summers ago. I had a great experience working with the Bellevue branch of NHCO. The work NHCO does is invaluable to the community.

Volunteer

Rating: 5

I love NHCO. I volunteer with the Operations Staff sending out thank you letters, entering checks and in kind donations, and doing anything else that comes up to help. My father was shot in a hunting accident when I was 5. We relied heavily on outside agencies to help us through tough times. NHCO is my way of giving back to the community. The volunteers and staff are a wonderful group of people. I would encourage anyone to volunteer or donate to NHCO. My daughter also comes with me during the summer and is able to help with the Back-To-School sharing project.

Volunteer

Rating: 5

Our church adopted NHCO as its "agency of the year 2010". We were involved in a variety of drives (food, back to school supplies, winter coats, christmas gifts) and provided volunteers for many events (citrus sale, coat shops, salvation army kettle campaign, bookseller fundraisers). NHCO visited our church twice to report about their work in our community and to answer questions.

Volunteer

Rating: 5

I retired from a major company after 40 plus yrs. I wanted to volunteer for a community project of some sort. The part-time job I had had a varied and changing schedule which made it difficult to set up any type of 'assigned' volunteer work on a regular schedule. NHCO found a spot for me that more or less left it up to me as to when I performed my duties once a month. It has worked out perfectly and I am really grateful for this opportunity to give back.

Bill

Volunteer

Rating: 5

NHCO is a great organization that serves many people of Pittsburgh. Everyone working there is so welcoming and friendly!

Volunteer

Rating: 5

North Hills Community Outreach is truly an organization of people helping people. NHCO strives to help people with the utmost dignity, without judgement. NHCO meets the many basic needs of people in crises, while also helping them to become self-sufficient in the long run. I have never met such a kind, caring, and selfless group of people, and I am truly honored to be a part of NHCO.

35

Volunteer

Rating: 5

I began volunteering for North Hills Community Outreach two years ago, after volunteering at different places for many years. I was looking for a new place to help, where my contributions would be respected and valued. A friend told me what a wonderful place the Outreach was, and how fun (yes, fun) it was to go there each week. I was hooked the first time I went. I work for the Operations department, so one of my responsibilities is helping with the enormous task of tracking the in-kind and financial donations. The most wonderful part of the job is that I get to see how unbelievably generous and kind our donors are! It is so uplifting to see such caring, especially in this day and age when so many people are struggling. I also cannot begin to explain how unique North Hills Community Outreach is as a volunteer organization. Not to take anything away from the staff, because they are truly amazing, but the volunteers and donors are really the lifeline of the Outreach. If you are considering volunteering, NHCO is the place! I don’t know if you’ve ever had the experience of volunteering somewhere and feeling as though you did not accomplish much or that you were not really appreciated. Maybe the job wasn’t explained clearly or you were asked to do something you weren’t comfortable with. There are so many diverse types of opportunities here that it’s easy to find something you’ll enjoy. Whether you want to help occasionally with one of the sharing projects, do computer work, answer phones, work in the food pantry, help with transportation or do one of the many other tasks available (way too many to list), you will feel wonderful about it afterward. It doesn’t have to be a weekly commitment either. Help at any time is greatly appreciated—it’s busy and there’s always something going on!

18

Volunteer

Rating: 5

North Hills Community Outreach is wonderful. I did not have the money to purchase furniture at one time and did not know where to turn to until a friend happened to mention the Outreach Program. They helped me out and one day I wished to return the favor by volunteering my services in any possible way.

16

Volunteer

Rating: 5

NHCO helped my project come to life. They worked as a liason between our group and the United Way to get a family help making their house liveable. We spent a day painting, cleaning, sorting, building a closet, putting in a bathroom and drywalling.