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2012 Top-Rated Nonprofit

North Hills Community Outreach Inc

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Nonprofit Overview

Causes: Emergency Assistance, Food, Food Banks & Pantries, Homeless & Housing, Housing Expense Reduction Support, Human Services, Personal Social Services

Mission: North Hills Community Outreach addresses the needs of people in crisis, hardship and poverty.

Results: In 2014-15 , $1,503,628 in direct assistance was provided to 4,099 families in poverty, hardship and crisis -- 86% of our expenses were direct services to those in need. 4,917 donors gave financial and in-kind gifts, and 1,538 volunteers gave 34,057 hours.

Target demographics: Everybody in northern Allegheny County can be a part of “People Helping People.” Low-income families, people experiencing disasters or other hardships, and frail elderly individuals can receive help. Adults and youth can help their neighbors in need by volunteering and/or donating funds and goods, such as food, winter coats, school supplies, etc.

Direct beneficiaries per year: 1,404 families in three food pantries; 482 families received utility help; 35 low-income working families purchased low-cost vehicles and 598 individuals received 951 Community Auto services; 598 seniors elderly received nonmedical assistance and 141 seniors received 5,768 rides on our Free Rides for Seniors shuttle.

Geographic areas served: Northern Allegheny County for the majority of services; some programs are covered countywide and beyond

Programs: Three food pantries, organic garden for food pantry, utility assistance, emergency financial assistance, employment services and computer skills coaching, education assistance, budget coaching, holistic case management, In Service of Seniors volunteer care giving for the elderly, Community Auto low-income vehicle ownership program, and more.

Community Stories

81 Stories from Volunteers, Donors & Supporters

1

Volunteer

Rating: 5

I have been volunteering at North Hills Community Outreach for 12 years! Before that when I was employed I donated money to the organization but now I donate time. I consider everyone there my friend - staff and volunteers alike. When I was 5 my Father was shot in a hunting accident. I can remember receiving services from organizations like NHCO way back then. Food, Christmas presents, Easter baskets, etc. Now I am able to participate in this great organization giving back to others what I myself have received. Volunteers at NHCO tend to stay for the long term! I am so proud to be a part of North Hills Community Outreach.

1

Volunteer

Rating: 5

NHCO is truly a vital organization in our Community. The organization provides a diverse range of services, to impact so many in need. I am fortunate to be a volunteer and speaker for NHCO, and when taking the organization's message to events and groups, inevitably receive positive and enthusiastic interest, and meet many individuals who've benefited from the wide variety of services. NHCO exemplifies "help up not a hand out". I'm grateful to have NHCO serving the needs of our community.

Previous Stories
3

Volunteer

Rating: 5

I am a frequent volunteer as an event participant and phone campaign caller for North Hills Community Outreach. My experiences brings me to appreciate the strong reputation NHCO has, and the important contributions NHCO makes on many levels in our Community. Inevitably, individuals I come in contact with at events or by phone express how they themselves or an acquaintance has directly benefited from NHCO services, either from the back to work services, Senior Services, the food pantry, coat drive, or the auto program. NHCO is a true, grass-roots organization, who's services have a real impact in areas of most pressing need - right here in our Community, every day.

1 gayretired

Volunteer

Rating: 5

I volunteer with NHCO on an irregular basis but hope to become a regular again soon. Over 30 years I have done volunteer work in various situations, including while posted in Barcelona. I can say unequivocally that NHCO has the most dedicated organization when it comes to utilizing volunteer workers. I always feel welcomed and appreciated. And I always feel that I am contributing, not just "adding to the COUNT" of volunteers.

Previous Stories
1

Volunteer

Rating: 5

The people I work with are caring, concerned advocates for the lesser blessed among us; and they are fun people too!

1

Volunteer

Rating: 5

I have been a volunteer at NHCO for many years, on and off, when my work schedule allows. I am drawn to this organization by the integrity, sincerity, compassion and kindness of those who work there every day to make our North Hills community a better place. They are very dedicated to help others in so many ways, whether it be to offer assistance financially, to help someone get food necessary for a family to survive, a warm coat in the winter time, a backpack for school children, or a shoulder to lean on at a tough time. I definitely have a better day after I leave there having only volunteered for a few hours. Can't imagine our community not having NHCO!!

1 Kathleen110

Volunteer

Rating: 5

I have been in community service all of my adult life. North Hills Community Outreach (NHCO) Is hands down the absolute best organization with whom I have been associated. I volunteer in their Development Office....fund raising, meet and greet, and giving speeches..we serve the North Hills area of Pittsburgh, and we do an awesome job. It is truly a team approach, and there is NO distinction between paid staff and the volunteers, who number at 1300+. I thoroughly enjoy my time there, and always feel that my efforts are appreciated. We had a humble beginning in 1987 with less than a $65,000 budget, less than a handful of programs, and less than 25 volunteers. Today, we have a $2 Million+ budget, over 20 programs (six of which are United Way funded) and over 1300 volunteers! That's leadership and commitment to the good of our community. I am so proud to be associated with NHCO.

1

Volunteer

Rating: 5

This is a great place to volunteer your time and talent. A great place for help for those in need. Staff and Volunteers take great pains to make it a welcoming place for those who come here for food and other assistance.
I have been a volunteer for 2 years now and I still look forward to going there and doing my bit part to make a difference in this effort. Without NHCO, I sometimes wonder how many people will go hungry! Last year when I volunteered for food distribution for Thanksgiving, it was an eye opener to see who all comes for needed assistance. My experience was extremely gratifying.

2

Volunteer

Rating: 5

When I retired, I immediately signed up as a volunteer for NHCO. The work they do in the community is amazing – from an organic garden to supplement the food banks to reaching out to seniors – and is done with such compassion. The only agenda of both staff and volunteers is to help people get back on their feet. All clients are treated with dignity and encouragement and many have come by at events to say that NHCO made a positive difference in their lives.

2

Volunteer

Rating: 5

I have been a volunteer for over 20 years and I have seen North Hills Community Outreach grow to an organization that is needed in the community and works very hard to fill that need. Their sole purpose is to continue to provide services of food, utilities, cars, gardening, school supplies, legal assistance, spring baskets, clothing, as well as directing those who need help to other agencies when we can't help them directly, and the list goes on. They are very special.

Previous Stories
1

Board Member

Rating: 5

I have been involved with NHCO for over 20 years. When I started there were only three employees working for the cause, Diane, current Director of Operations, being one of them. Now we have thirty and they all do such a great job. At each board meeting we learn of a new project to help those in need. All of the thirty employees and the many volunteers should be praised for all they do for those who have been helped by their efforts.

2 Janice P.

Volunteer

Rating: 5

NHCO continues to serve people in need. This organization is limited only by the geographical boundaries and by the funding available. They use every possible means to meet the demands of food, shelter, jobs, legal aid, rides, and also school supplies, coats, spring baskets, thanksgiving meals, holiday toys and other gifts,etc. They network with other agencies to increase the scope of aid to those less fortunate.

Previous Stories
3

Volunteer

Rating: 5

NHCO is the best in serving people in need. They have many, many programs to fill the variety of needs of people who come to them for assistance. They can serve so many because they use volunteers and donations from the community to keep their administration costs down.

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Volunteer

Rating: 5

I have volunteered at North Hills Community Outreach for many years & see all of the good things that are done with food as well as monetary donations. They are truly one of the best "reach out" to the communities non profits that are in the north hills section of Pittsburgh, Pa. Their caring nature of all of the employees as well as the commitment of volunteers is heart warming. I have seen first hand all of the great things that they do when a need is there such as having free bus transportation for those that
can't afford bus fees; their faith in action program that gives rides by volunteers for seniors that need transportation to Drs. offices; having counselors to help men/women to interview well so that they can get a job and be self-sufficient; their Community Auto program that takes vehicles as donations & makes sure that they are ready for the road and if not, have some work done on the vehicle & sell the vehicle for a reasonable price to a person that needs transportation to get to a job or take their child to a doctor appointment and there are other programs too numerous to mention.

Previous Stories
5

Volunteer

Rating: 5

I am a volunteer at the Allison Park office for about a year and was amazed at the number of services offered by NHCO. The staff and volunteers I work with are very dedicated and concerned about their clients. I am so happy that I answered the call when volunteers were needed and look forward to the day of the week that I volunteer. Recently I worked the coat shop and it was heartwarming to watch the faces of people coming in for winter clothing and the graciousness of everyone working there helping and assisting the clients. I left feeling happy that I agreed to work at that event.

Volunteer

Rating: 5

As a volunteer, I see firsthand the dedication and compassion of everyone involved, either staff or the many volunteers. Clients are treated with respect and kindness as they receive help with utilities, housing, employment, food, specialized services to seniors, and assistance with computers, finances and legal issues.

Previous Stories
1

Volunteer

Rating: 5

I have followed North Hills Community Outreach's growth since it started. I covered the floods in 1986 for a local newspaper and formation of NHCO in their wake. I was so impressed with its contributions to the community that I became a volunteer after I retired. You couldn't find more dedicated staff members and the many voluneers who carry out the organization's work.

Volunteer

Rating: 5

I'm so happy to volunteer for such a wonderful nonprofit.

Volunteer

Rating: 5

I have volunteered for several years for the "Ask the Attorney" segment of this one stop shop for a wide variety of needs. The personnel on site at the Millvale office are welcoming and generous to their clients. The screening makes my volunteer time more effective. The Millvale site is clean, oranized and very accessible to those members of the surrounding communities which need assistance. I personally donate money as well as time to this organization.

Volunteer

Rating: 5

I have worked as a food bank volunteer, toy drive participant, winter coat event coordinator, Job coach and my wife and I are donors to this wonderful organization. Words cannot describe the amazing impact this tremendous organization has on the community and its residents. Seeing the appreciation and knowing that people are there to assist in ones time of need, be it through food, clothing, shelter, employment or just kindness really makes an impact. I would encourage everyone to keep NHCO in mind this Holiday season and all year long and help in any way you can!

Volunteer

Rating: 5

I volunteer for the Ask the Attorneys program. The program provides advice to people in the community so that they can understand the legal options that are available and the legal process ahead of them. This program has helped some people connect with free or low cost resources so they can finalize their legal matters. Both in-person and phone consultations are available for the community members, and everyone is treated professionally and receives a high quality of customer service. I'm very happy to help such a sonderful organization.

Volunteer

Rating: 5

As a volunteer, I have seen first hand the compassionate and careful help that is given to people in our community in need. They meet these needs on every level from food to resumes to job search and interviewing skills, untility help, rides and visits for seniors and the disabled, computer skills and much more. This is truly a group worthy of its name and they deserve all the help and support we and our neighbors can give them.

Previous Stories

Volunteer

Rating: 5

I have been a volunteer at NHCO for over 5 years and continue to be impressed with the compassion and caring of this organization. They meet the needs of people in a great variety of ways. If they are not able to do this because of location or ability, they will guide the person to someone who can help. The community is richer because of their presence.

Volunteer

Rating: 5

I began working with the North Hills Community Outreach about a year as a savings coach. NHCO is a well organized and professionally run organization. It deserves the highest of accolades when it comes to their leadership and vision for the community.

Volunteer

Rating: 5

I help senior citizens by giving them rides to doctor appointments, hair appointments or taking them grocery shopping. It is very enjoyable to meet new people and I like the feeling of giving back that I receive from doing this. NHCO is an awesome organization for facilitating this.

Volunteer

Rating: 5

It is a wonderful organization, well run, and the people are fantastic.

Volunteer

Rating: 5

I have volunteered numerous times over the years for North Hills Community Outreach. I'm always impressed with the warmth and compassion that the NHCO staff always demonstrates towards their volunteers and clients. I'm certain that they are efficient and trustworthy with the resources they are given, and I know I have felt lots of appreciation every time I've volunteered for them. They are such a wonderful organization; so giving and caring to those in need, and such a valuable organization within our community.