The people who run and work in the donation area are the rudest people ever. They have zero customer service skiills. They treat the customer as though they are nothing but garbage. I have never met a worse group of people in my life. The board of directors should get rid of the whole group in the donation area and the office people back there. They have little to no business since and run customers off. I will never go to the donation area again. Absolute worse experience of my life. would love to talk to a board member and tell them the things I experienced and witnessed while I was there. Those people are out of control. If they worked for me I would fire the lot of them and get some honest people in there.
I bought a very old refurbished computer from their Reuse Store, avoiding wasting resources for a new computer. It's worked great for 2 years after they fixed a minor problem at the beginning. I donate metal and broken electronics monthly and their volunteers are always helpful and efficient.
http://nextsteprecycling.org/about NextStep Recycling webpage says it all in their "About" page. This is fine, progressive organization based in Eugene that provides specialized job training opportunities in computers and electronics for low-income individuals. NextStep provides an opportunity to upgrade job skills in a valued technical vocation as well as jobs and potential jobs in our community. People who are part of the NextStep Recycling training program become empowered, able to provide a sustainable living and to contribute to the needs and demands of our community. Personally, I love NextStep Recycling, what it does and what it stands for. I have been a satisfied customer who has spent hours in the store just looking. And, I am privilaged to Lorraine, the director, as a peer and friend in the PSU Master in Social Work program. One thing that stands out about Lorraine is her passionate commitment to NextStep Recycling mission statement and vision: Our Mission Providing technology and training to children and adults who have barriers to employment and education, while protecting our environment and community from hazardous waste. Our Vision NextStep Recycling seeks to create a network of people who are committed to the shared values of preserving our environment, working to bridge the digital divide, and enhancing the quality of life around the world. Enough said.
I have met two employees at NextStep, including one that is participating in an internship at NextStep. The skills he received have truly been outstanding. The intern volunteered with a nonprofit that I work with and helped us to "wire-up" a benefit concert for the people of Haiti. He truly excelled in the role, and openly accredited the folks at NextStep for helping increase his skills and training. In my mind NextStep is providing this young intern with a key to a great professional future, something they do routinely in my community. I strongly recommend NextStep recycling, the people there are both inspiring and committed.
I first heard about NextStep when they were collecting styrofoam after the holidays. After that first experience I found out just how much NextStep does. From providing a place where the community can recycle electronics and computers (which us Eugeneians are always looking for ways to recycle), to retrofitting old devices and reselling them. NextStep to a boon to our community. Such a simple and well executed idea.
Three things I love about NextStep Recycling: 1. I can recycle "anything with a plug," out dated electronics, working or not. Keeping these out of a landfill is a good thing. 2. I can find parts and even complete computer systems very cheaply. Why pay $15 for a simple power adapter when I can get one for $3 from NextStep. 3. If you need a computer and can't afford one, you can volunteer there and earn one. Not only do you get a computer, you learn a lot about how they work.