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2017 Top-Rated Nonprofit

National Council on Aging

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Nonprofit Overview

Causes: Centers to Support the Independence of Specific Populations, Civil Rights, Human Services, Seniors, Seniors Rights

Mission: NCOA's mission is to improve the lives of millions of older adults, especially those who are struggling

Results: Last year, NCOA significantly improved the health or economic security of nearly 500,000 older adults and helped struggling seniors apply for and receive over $568 million in annual benefits to help them pay for food, medicine, utilities, and more.

Target demographics: older adults

Direct beneficiaries per year: nearly 500,000 older adults

Geographic areas served: communities across the country

Programs: benefits access, job training, chronic disease self-management, falls prevention, and advocacy

Community Stories

7 Stories from Volunteers, Donors & Supporters



Rating: 5

As a community volunteer in the Washington DC area for 16 years, I consider it a privilege to devote at least eight hours a week to help at the nonprofit National Council on Aging (NCOA) organization. The CEO/President is a future-oriented, imaginative, strong collaborative leader with high goals for worthwhile projects that achieve evidence-based results to serve millions of older adults for evidence-based results. For example, NCOA's 10-week Aging Mastery Program is making a positive impact at many Senior Centers and some faith communities in the U.S. by contributing to life-long learning for adults to be well-informed and take action for healthier and longer lives.



Rating: 5

Focused and creative organization, resulting in meaningful impact on wide spectrum of aging population needs. Led by great staff and volunteers.



Rating: 1

I was out of work due to the recent recession and age 57.I contacted the local National council on Aging.This office as located in the same building as the unemployment office.I was set up with a local business as a volunteer but the National Council on Aging paid me minimum wage for 20 hours per week.This office is located in Rocky Mount,NC.I gave the location because it was the most unethical govt program I have ever had to deal with.I saw first hand where these funds received from the govt went into the administrator and friends pockets.Phony reports were filed to Washington.They did what ever they wanted with the money.The money from that program was used for everything except the intended purpose.
I am very disappointed with this program at the local level and in Washington.I tried to call the local administrator and called Washington DC office and was lied to.They set up meetings with me and others which they did not even bother to show up for.I guess it was just to get me off the phone.The lesson here is you do not have to account for federal funds used.You can use them anyway you chose.

Comments ( 1 )


jean.vanryzin 09/17/2014

Hello Minniea05. Thank you for writing, and we apologize for any negative experience you may have had. The NCOA Workforce Resource Center in North Carolina has a strong track record of helping hundreds of older adults gain unsubsidized employment. All finances, including payroll, are managed at NCOA headquarters and regularly reviewed by external auditors. On a daily basis, the project director only has access to a small amount of petty cash which must be accounted for with actual receipts. We are eager to know more about your experience and how we can improve our services. Please contact us at newsletters@ncoa.org.


Rating: 4

NCOA is the only national organization focusing on improving the lives of older adults through the strengthening of senior centers, their programs and staff through its National Institute of Senior Centers. NCOA provides access to information on national trends, research and public policy. NCOA's assistance is vital to those serving older adults in this time of dwindling resources. NCOA offers incredibly valuable resources in their evidence based programs, public policy updates, e-newsletters, on-line community Crossroads, and senior center accreditation program, Building Excellence.


Rating: 5

For sixty years the National Council on Aging has been improving the health and economic well being of seniors. It is a trusted voice among policy makers and has the wisdom to provide solutions to the many challenges seniors face. It provides innovative programs to help seniors stay active, live independently and get the skills and resources to improve their own quality of life. Every year, more than 500,000 people benefit from these services and stay health and save money.

Kris O.


Rating: 5

I have worked with and volunteerted for or been a member of the NCOA for over 15 years. Their knowledge base, the staff expertise and engagement, the willingness to speak up and out about issues, the training, connecting and communications are all reasons why i continue to be involved. The resources they bring to Senior Centers, agencies serving seniors and seniors themselves are a valuable assest to us all.


Rating: 5

My 11 years working part-time with NCOA , as Director of the National Interfaith Coalition on Aging, were very satisfying. NCOA provides an ideal setting for stafff being: 2) inspired by the philosophy, vision, and accomplishments of the organization as a whole, 2) revarded by satisfaction of accomplishments when we shared knowledge about spirituality and spiritual-well-being through national renowed speakers via annual Wingspread Programs and several nation-wide webinars--reaching from Alaska to the west and east coasts of the U.S, and 3) empowered to lead in a milieu of freedom for leadership in collaboration with faith-based community leaders throughout the U.S.