I was working all day and came home that night to find my cat was having trouble breathing. I called the Westland clinic and told them of my findings, they were concerned and made a great effort to get her in right away at the last minute so she could be treated and start medications to start her on the road to recovery. The staff was very compassionate and the veterinarian even stayed past closing time to make sure I understood what was wrong with my cat, what the medicine was treating and what symptoms on which I should keep a close watch. These folks work so hard to care for the animals and provide great service to folks who have nowhere else to turn. People who complain about some of the Michigan Humane Society policies should try and get similar quality services from another organization in Michigan; I think they will find that no other nonprofit meets their high standards, if they can even get another group to help them!