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La Casa De Las Madres

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Nonprofit Overview

Causes: Crime & Law, Domestic Violence, Family Violence Shelters, Homeless & Housing, Spouse Abuse Prevention, Unknown

Mission: The mission of La Casa de las Madres is to respond to calls for help from domestic violence victims, of all ages, 24 hours a day, 365 days a year. We give survivors the tools to transform their lives. We seek to prevent future violence by educating the community and by redefining public perceptions about domestic violence.

Results: Our success is two-tiered. Each time a contact is made, educational presentation given, the crisis line rings or someone requests counseling we are successful. There are many choices to be made by a person seeking to address or escape violence in his or her life. Each step is invaluable in what is usually an incremental move toward safety. We measure this impact by tracking services and participants. In FY 2009-10, La Casa de las Madres’ services were utilized as follows: • 4,295 callers received crisis counseling, resources and referrals through our statewide, toll-free Adult and Teen Crisis Lines; • 893 domestic violence victims accepted Domestic Violence Response Team crisis or follow-up assistance; -Among them, 136 accessed DVRT legal assistance in pursuing a restraining order; • 219 women and 206 children received emergency shelter and support services; • 474 women and families received practical and emotional support through the Drop-In Counseling Center; -Among them, 46 families received specific assistance with custody and visitation; • 212 adolescents participated in individual and group activities of the Teen Program; • the MEI Case Management Program provided housing stability, community-building and emotional support services to 177 residents of the Mary Elizabeth Inn and Verona Hotel; • the Safe Housing Project worked with staff and residents of 75 Bay Area supportive housing sites and provided direct intervention to resident women and families; and • 430 community education and outreach activities educating 7,907 teens and adults and reaching more than 49,000 community members were undertaken. We also strive to offer services wherein victims can immediately access needed support, be safe, and build a stable foundation from which to start or continue an independent life free from abuse. So we are successful when we have provided a timely, relevant response; alleviated crisis; and facilitated improved quality of life through an increased sense of safety, prevention of homelessness, and encouragement of thriving. To determine if we are reaching milestones and benchmarks specific to each program, we solicit feedback in periodic surveys and exit interviews about experiences with services, what has worked or is not working. A sample of results include: 94% of women exited emergency shelter with an increased sense of self-efficacy, and were better able to identify the warning signs of a dangerous relationship. Among adult Drop In Center participants, 92% felt better able to advocate for themselves and/or their children’s needs in the community. Among moms engaging in clinical child-focused trauma interventions at the drop in center 84% reported their children exhibited more positive attachment and/or improved behavior. Finally, among teen educational session participants, 91% agreed that, in a relationship, everyone is responsible for their own behavior; and 2% requested individualized follow up services.

Target demographics: Domestic violence is a crime that affects all members of society regardless of race, culture, economic class, educational background, age, sexual orientation or physical ability. Accordingly, La Casa’s services are available to all domestic violence victims and survivors. To facilitate access, we also actively strive to reach underserved and vulnerable groups including women of color, low income families, young mothers, youth aging out of foster care, immigrants, monolingual non-English speakers (particularly Spanish), LGBTQQI, the geographically isolated, and women with disabilities.

Direct beneficiaries per year: 14,386

Geographic areas served: Women, children and Teens in the bay area

Programs: Domestic violence victims must be able to access safety as well as services supporting their transition to a violence free life. La Casa provides that bridge for battered women, teens and children seeking to escape abuse in their intimate partnerships. Our comprehensive services are multilingual, with specific English/Spanish capacity, and completely free of charge. Our expert intervention and prevention services reach more than 50,000 community members each year. Calling a crisis line is often the first step for a victim of domestic violence to reach out for help. Through our two (2) 24-hour Crisis Phone Lines we are able to provide callers with statewide, toll-free support, crisis counseling and information about community resources and services. La Casa Family Advocates are also on-site with the San Francisco Police Department's Domestic Violence Response Unit, at what is often the first point of access for domestic violence victims. Through the Domestic Violence Response Team, our Advocates accompany officers in responding to crime scene calls, follow up on police and medical reports indicating violent crimes against women, and assist medical personnel responding to abuse. Advocates provide crisis intervention and help professionals to identify victims’ needs, encourage victims’ safety and facilitate their access to services. Skilled legal service coordination also ensures victims’ civil legal needs, like restraining orders, receive immediate attention. La Casa also has the capacity to shelter and provide comprehensive advocacy and support services to 35 women and children per night. Our 8-week Emergency Shelter Program emphasizes independent living skills and individual counseling, support groups and vocational/educational referrals to reverse the isolation caused by domestic violence. Family Advocates assist each woman and her children with counseling, referrals, court and social service accompaniment, advocacy re legal, housing, job training and placement, financial and medical needs. The shelter program also utilizes family-based interventions, working with women and their children together as a family unit to strengthen families in crisis and break the intergenerational cycle of violence. Our collaborative model supports mothers in providing positive and developmentally enriching experiences for their children through mother/child playgroups; individual counseling; art and movement therapies; and day care, after-school and day camp programs. Through the Drop-In Counseling Center La Casa is able to meet the initial and ongoing needs of battered women and their children. Drop-In Counseling Center staff provide individual counseling and facilitate support groups for women who have left the shelter but wish to continue their counseling sessions and women who are not seeking emergency shelter, but who wish to address the impact of domestic violence on their lives. Child-centered clinical counseling is also available through La Casa’s Intern Program and in collaboration with San Francisco General Hospital’s nationally-reknowned Child Trauma Research Project. In addition, resource advocacy, referrals, emergency food and clothing are available. The Safe Havens Project, a collaboration with the San Francisco Unified Family Court and Saint Francis Memorial Hospital’s Rally Visitation Program, enables La Casa to address the needs of domestic violence victims as they develop and implement custody arrangements with their batterers. La Casa’s Advocate assists survivors in realizing shared custody and visitation schedules, where they are ordered by the Court, that prioritize the parent and children’s safety while providing support navigating what can be an intimidating and punitive system. La Casa’s Teen Program provides adolescent-appropriate intervention and prevention services to battered and at-risk youth and their children/siblings. Using La Casa's basic service model, counselors assist each teen client with individual counseling, support groups, court and social service accompaniment, advocacy regarding legal, housing, financial and medical needs, and referrals for job training and placement. Our Teen Advocates are available at our Drop-In Counseling Center and also hold counseling hours at nine (9) San Francisco high schools to facilitate support for adolescents. Interaction focuses on helping teens recognize potentially abusive relationships, better understand what creates a healthy relationship, and gain an understanding of how the "Cycle of Violence" may apply to their lives. La Casa's on-site Case Management Programs support up to 158 residents of two single women’s transitional/permanent housing facilities in the Tenderloin—the Mary Elizabeth Inn and Verona Hotel. Offering housing stability and emotional support services, the case managers provides advocacy, counseling and referrals to help formerly homeless residents sustain independent housing, build skills and community, and continue to move through the healing process, while building permanently violence free lives. The Safe Housing Project is working to empower residents of San Francisco’s permanent supportive housing sites to create communities that foster and demand violence free lives. Originating from the San Francisco Family Supportive Housing Network member sites’ articulated need to systematically address domestic violence, the program brings La Casa’s expertise onsite—through widespread outreach, staff and resident education, community-building efforts, site-specific direct service designs and relevant policy review and advocacy—to raise awareness of abuse, its effects and alternatives, provide tailored support, and help residents build a community, from within, that does not tolerate violence. An integral adjunct to our direct services, La Casa’s Community Education and Outreach Program provides outreach to media, schools, corporations and community groups. Program activities seek to prevent domestic violence among teens and adults, give voice to silenced victims of domestic violence, and motivate social change through community education and public awareness.

Community Stories

55 Stories from Volunteers, Donors & Supporters

1 Hannah9

Volunteer

Rating: 5

La Casa is a wonderful nonprofit to volunteer with. Volunteering for La Casa has to be one of the most rewarding things I have ever done. Being able to help women who have been victims of domestic violence is so improtant and until our world understands that violence is not acceptable we absolutely need organizations like La Casa De Las Madres who provide support, services and a safe community to victims of violence!

2

Volunteer

Rating: 5

La Case is an amazing organization that prioritizes the well-being of everyone involved - the women served, staff, and volunteers. The organization's approach empowers women in a culturally competent, loving way. It's an amazing organization to volunteer for!

1

Volunteer

Rating: 5

La Casa is a wonderful organization! They help thousands of victims and their children every year, and engage the community in an ongoing dialogue about how to help victims and hold perpetrators accountable.

1

Volunteer

Rating: 5

La Casa de Las Madres, not only cares for the population they serve but also very much so for their volunteers. They understand that we are doing this on top of our own jobs and lives and are flexible and accommodating. They also express often their appreciation for the work the volunteers do. A little appreciation goes a long way! It makes me want to serve more! I LOVE working wit La Casa and look forward to a long relationship with them! Thank you!

2

Volunteer

Rating: 5

I began volunteer training with La Casa de Las Madres in the fall of 2012, and the 40 hours of training was extremely empowering, informative, and heartbreaking. It really exposed me to all of the dimensions of domestic violence, and how best to discuss issues with victims, and treat all victims with respect and support. Since beginning volunteering with La Casa, I have worked on the Crisis Line, Emergency Shelter, in addition to Teen and general outreach into the community. The program is run by some amazing women, and I have never felt out of place. The many options provided by La Casa is amazing, and I am so proud to be a part of this organization. It has made me more aware of advocacy, and helped to shape the degree I am pursuing at University.

2 Geeg R.

Volunteer

Rating: 5

Being a proud domestic violence survivor, it feels great to come full circle and give back through La Casa de las Madres! La Casa de las Madres offer a great 40 hour training & the staff really educate & prepare you for your volunteer work. But most of all, it's great that you can volunteer through them in different areas. I find great joy & satisfaction to be able to do crisis lines, office help, direct services at our shelter and/or outreach in the community. Reaching women over the phone, assisting them in person at the shelter & educating the community of our presence, services and about domestic violence is the greatest combination of volunteer work that I've ever experienced since 2010 til today. Myself, the community and victims of domestic violence who need help are beyond blessed to have a La Casa de las Madres doing the work they do!

1

Volunteer

Rating: 4

La Casa de las Madres is a caring, genuine organization that always puts the needs of domestic violence survivors and their children first. They're always at the forefront of the fight to empower women and also take into consideration the needs and interests of their employees and volunteers. I absolutely LOVE contributing my time to this group of dynamic people and wouldn't hesitate to represent them and their cause.

1 Todd S.

Volunteer

Rating: 5

I've been a volunteer at La Casa de las Madres for many years and am still today. La Casa is an exceptionally well managed non-profit with great employees and I am happy to do volunteer work there. I am especially happy to know my work helps them save money and that they will redirect it to helping others in need of their very special services.

La Casa rocks!!

1

Volunteer

Rating: 5

I am presently a volunteer for La Casa de Las Madres. My experience has been great. Since the first time I visited La Casa de Las Madres, I felt welcomed and comfortable. Everyone that works there seems to be dedicated to the mission of supporting and empowering the women and children that need help with domestic violence issues. All the staff is very caring and actively working all the time to accomplish their mission in the community. I am fortunate to have been able to give some of my time to this organization.

1

Volunteer

Rating: 5

I've volunteered for La Casa on several occasions. This is something that gives me great joy to know I'm making a difference for the women and children at La Casa. We've done a Walk-On to raise funds and open a Bright Space for the children and women that live onsite, I've volunteered at the Giants Game in SF to raise funds and awareness for La Casa and on their fundraiser events. This organization is so dedicated to help women that are in crisis.

2

Volunteer

Rating: 4

My company voluiteers every holiday season.
I found this esecially rewarding.
We were so impressed we also took up donations for thier gift drive.

2

Volunteer

Rating: 5

I volunteered with La Casa de Las Madres for an event and it was an amazing experience! This organization is truly dedicated to empowering women in the community of San Francisco and building a better foundation of charity and service to those who truly need it. I feel like they have a very positive reputation in this city because they are truly dedicated to their mission. This is a wonderful and inspirational organization!

2

Volunteer

Rating: 5

I have volunteered for La Casa twice - Once, to assist with a resume writing work shop and the second time for their adopt-a-family program. I found the women involved in La Casa were strong, smart, independent women who made the most of every opportunity provided them. They were also a lot of fun to be around! Both experiences have been very rewarding for me and I plan to volunteer again!

2

Volunteer

Rating: 5

I love La Casa de las Madres. They provide amazing support to women and families in need - especially those fleeing domestic violence.

Every year around the holidays, I 'adopt' a family or two and provide holiday presents to them, because no child anywhere in SF should go without presents on Christmas morning. When I drop my presents off at La Casa to be delivered to the families, the staff are always so thrilled and appreciative of this small effort I make. The reality is I am so thrilled and appreciative of the amazing things they do for these families. They're incredible.